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March 2024 by Ny-Asia El
I didn't have luxury expectations for my room. It was clean and quiet which is what I required for my stay. The additional $75 deposit, which they never returned to me, was a surprise at check-in. Additionally over a month after my stay they charged ANOTHER $75 to my debit card which is odd because I'm nowhere near this location. Very disappointed in the handling of this location. To be stolen from isn't to be taken lightly.Noteworthy details: Be sure to verbally ask about your deposit return
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March 2024 by Shawnta Halstead
Make sure you have $75 for a deposit (just in case you break something) before you go even if you book online. I was annoyed.I booked a non smoking room but yet I smelled smoke all night the people that there rented the room next to me constantly smoking out side my door. They are always extremely loud all night they had different people coming ina d out of that room. People screaming to let them in and they need weed. All the day I stayed there I didn't get a whole nights rest bc I was woken up...my key never worked after I left and came back to the room for some reason I had to keep getting a new one amd the last time attempt to get one i called the front desk he kept putting me on hold. I explained to him that I had so much bags and it would be a hardship for me to go to the front dest I didn't want to leave my things on the wet floor (it was raining) he. So I was stranded outside of my room I had to take all my things to the front t to get a new key. As soon as I opened the door the lobby smelled light someone just smoked a blunt. I asked if my room was cleaned he says no I said I had trash that needed to to taken out and I needed new towels he told me I had to take the garbage to the dumpster myself...like what really are you serious my guy??? Then he tells me it's not the Ritz...I was toot through and annoyed I really wanted to go off but I kept my composure I would stay here at all never again will I ever I hope someone from corporate see this ...this is unacceptable
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March 2024 by chaille
I wish I could put zero stars. I booked a room for 1 night when I arrived I had to pay an additional 75$ deposit when I got up to my room and started checking the room out I pulled sheets back and there was hair and stains on the sheets, what looks like black mold in the sink, as well as the tv didn’t work and the tub still had dried up soap scum. I instantly went and turned in my keys was told id get a refund for my booking and deposit and then called the next day and spoke with the manager who ensured me id get my full refund of 151$ then never recieved it called a week later was told their system glitched and I should have my refund in a few days it’s not been 3.5 weeks and still no refund I called today and now they are trying to say the room was perfectly fine. The health department will be my next call and civil court(Wont let me add the video of the tv not working)
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March 2024 by Deisy Garcia
WORST STAFF!!! I went in yesterday to get a Room.! paid my deposit cash. And i checked out @5a.m. The receptionist didnt tell me that i would be getting my deposit @10a.m. WHEN NOWHERE THAT IVE STAID THAT HAD THAT STUPID RULE. BTW IVE STAID IN REDROOFS BEFORE AND I NEVER HAD A PROBLEM ON RECIEVING MY DEPOSIT BACK.Now i didnt get my CASH BACK I HOPE I GET SOME ANSWERS ON HOW IM GOING TO RECIEVE MY DEPOSIT. And reminder im not from the area i am from Houston.
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January 2024 by sharef smith
The rooms are clean but everything is broken. Not much criminal activity but it's still not a great place. The employees are super helpful and
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January 2024 by autumn r
I didn't expect much considering i only paid about 50$ for the room, but They MAKE YOU pay a 75$ CHARGE JUST TO CHECK IN! This is important - As they didn't say anything when i booked and when i got there, i didn't have the money. Had to barrow some so i didn't sleep in the cold.There were cigarette holes in the blankets (I did get a smoking room, though..so i guess that could be expected)But I had to kill 4 baby cockroaches while I was there for 36 hours.The phone didn't work, but that wasn't really a problem. Everyone has a cellphone now.The Tv didn't have a guide which was hard to figure out. The shower didn't have a plug for the bath, only showers. Air condition was kind of nasty. Really dark stuff on it. Weird little yellow stain on the sheets. Something that looked red, maybe paint? maybe blood? in a few spots on the ceiling. The ice machine was open to the elements outside. Dirt grime and bugs.There was also some questionable things outside - Wrecked cars near the back. Nasty green pool that wasn't even covered correctly for winter. A literal door was busted open with no knobs and you could go inside.The only decent thing was the water pressure in the shower and the house keeping came by to give us new towels. I'm not all that annoyed - I know it was a cheap motel when i booked it, but damn this was bad lol. But I really only needed a place in from the cold so i'm not really asking for much.
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December 2023 by Gerry Cabrera
Guy pretended to lose signal and hung up on me, real classy.
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December 2023 by Maria Fernanda Araya
Was good, but the building was kinda bad, the doors of the furniture didn't close, the floor was tilted in a lot of parts...
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December 2023 by Jason John
Was approached within an hour of checking in if I wanted to purchase drugs. Crazy ridiculous and scary to be honest. Don't understand why this place is still in business. It's an obvious hangout for criminal activity. I let my company know to scrap this company from our business travel itinerary.
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December 2023 by EAGLE’S EYE
Easy location to get on highway for travel. Room left a little to be desired with many bad wall patches. Near Pool had a lot of floating debris. No area to share a pizza together. They got coffee but no coffee mate. They aren’t too welcoming.Nearby activities: In front of the hotel there’s a restaurant Sushi bar and restaurant and the other side there’s a liquor store.
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November 2023 by J k
This Red Roof Inn is trashy Don’t stay here.$50 dollar room that’s not even worth that$75 deposit if you don’t book directly with them so they can charge normal rate which is absolutely way too much for quality and condition of room.Bed is terrible, other people’s hair in bathroom and tub, not clean. Walls are sticky…gross, floor is nastyRooms: OldFilthyPoorly maintained
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November 2023 by dads , Cavaliers
Had a very nice room, a couple of things left in the fridge. There were some local ppl who may live here or like to hanging out in the parking lot that might make you uncomfortable. No issues for one nite.
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October 2023 by Eddie
When I got there this time, I recalled my last experiences here. The front desk staff has a couple of snotty people.. and, if they service the room and run out of towels, you just don't get any. They have an extremely limited supply behind the desk and they are often out. And that, in their mind, is completely the guests problem, clearly not theirs. Too bad.. the rooms are adequate, and the location is ideal for me. But the Super 8 next door is very good. One of the few hotels remaining who will service the room daily.
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October 2023 by Tabitha Lynn
The service was great. Very helpful staff. However.. the first room they put us in was crawling with cockroaches.. I asked to be moved. The attendant moved us no problem. Great right? No. This room had half dead bed bugs and definitely alive and thriving cockroaches. I was completely disturbed and disgusted my entire stay. I will not ever be going back there nor will I ever go to a red roof again. I would give half a star but they only allow one.Rooms: Disgusting.
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September 2023 by Jeremy Kennedy
I wanted this to be an enjoyable experience, but during my stay, my joy quickly shattered upon entering the premises. A broken truck in the parking lot in process of repair (hood open, greasy rags welcomed me. The green pool also gave me a clue. On the way up the stairs, I had to dodge a pile of personal belongings (sneakers, boxers, etc) that appeared to have been dumped from a trunk of a car. Once I entered my room, the scent of smoke was prevalent. At first, it appeared clean. The room doesn't have a main light switch, so you have to rely on beside lamps for light. Now for the ugly: the microwave was disgusting, the corners of the room were cluttered with dirt, there were spots of dust on the ceiling, the bed comforter had a bio-smear or mud stain, a roach visited me, one lamp was either unplugged or the bulbs were blown, the faucet handle is one pull away from disconnecting, the fridge hummed a high pitch all night, cigarette ashes were under the headboard of the bed, there is no TV channel directory note, phone keys are grimey, towels are stiff, and the recent painter painted over the light switch plate. The pictures will speak for themselves. You have been warned. One positive: the shower looks new and the pressure is fantastic.Nearby activities: Restaurants, liquor store, interstate.
