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June 2024 by Logan T
The team over at PakMail Suwanee are great! They always have the necessary materials to help me ship what I need and when. From their customer service to professionalism i recommend them to anyone local or far. I make the sometimes hour drive just to ship with them as I have been for the last ten years.
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June 2024 by Tim
Rented a U-haul trailer. Awesome customer service and hassle free/fast transaction.
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April 2024 by Moparnutz
Tracy and Donna are awesome! Great place to rent a U HAUL and all of your shipping needs! They are the best!
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April 2024 by Larry T
I ship everything here, Amazon returns, etc.Reliable, great customer service, never had any issues.
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August 2023 by Shannon Murphy
I needed a U-Haul at the last minute, with a car dolly, for an out of state move. Trace was amazing, he got me into the truck I needed (which had just become available), he thoroughly explained/refreshed me on towing the car and made sure I was safe to go. He even followed up the next day to make sure everything went smoothly. Whether you have shipping needs (PakMail) or a move (U-Haul), I would absolutely recommend Trace and his team.
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May 2023 by Allison Norris
Amazing customer service. Uses recycled boxes and is not looking to rip off customers like UPS. Highly recommend - I'll be going here from now on for all my shipping needs! Great location - in and out quickly!!
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April 2023 by Sateesh Karri
Strongly recommend!!!Very experienced!! Very clean store!!!I went to the store to send some documents to UGA. Richard showed me FedEx/ USPS /UPS - their delivery time and pricing. I was pleased with the suggestion to go with USPS as am in no rush and it saved me 6 dollars compared to FedEx and comes with tracking!!Thank you!!From now on I will be coming to your store for any mailings!!!
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November 2022 by Jaime F.
I use this location for all my shipping and notary needs. Staff are always helpful and friendly. Would rather come here than the post office!
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September 2022 by Susan E.
I reserved a van through them snd when I came ti pick it up U-Haul had moved my pick up. I reserved the van inside yesterday and the clerk told me the next morning that the van would be ready and that I would be given a code to get the keys. Shen I came to the store I was told the van was not available so I cancelled the order. Drove all the way here to use the van. Very poor service.
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July 2022 by Pamela J Johnson
Trace and his crew at this Pak Mail location are simply the BEST!!! They are always so helpful, organized, thorough, patient, and kind. I "bug" them regularly to ship things, buy stamps, and to print & fax things for me. No matter how busy they are, they take their time with you and give you all of the shipping options and prices. Today, they even let me sit down at their computer so I could find a doctor's form I needed to print on the doctor's website! I look forward to going in there just to say hello to this wonderful crew! I will continue to give them my business and would highly recommend them!
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July 2022 by Deanna C
Easy and convenient. I’d be happy to rent a u-haul from this location again. We just returned ours here from an out-of-state move. It was pleasant and a piece of cake.
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May 2022 by Susie S.
Zero stars if I could. Dropped off a package to be shipped Fed Ex Smart Post on May 11. Got a receipt with the tracking number on it so thought I was good. Wrong! Package never started tracking and as of May 21....no one knows what happened to my package. Pak Mail says Fed Ex picked up the packages that day...yet they have no proof! They don't scan the packages or verify the carriers pick them up! Receipt is worthless. Fed Ex says nothing they can do about it since tracking never started. So I am out of luck and no one is responsible. I thought the receipt would be of value but it means nothing. Since Pak Mail doesn't verify the packages are handed off....they can be stolen from the store, misplaced, etc. Who knew a shipping company didn't track their shipments! Will never use this business again.
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April 2022 by Kyndall Alice Paradise
I love ? it here I never go anywhere else Kathy is a hoot too she’ll make you unexpectedly laugh.
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December 2021 by Jason Lagi
Best Uhaul experience I’ve ever had! Everyone was friendly and the check out was flawless. Thank you Pak mail ?
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November 2021 by Ron Scott
The best!