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December 2023 by H. John Bugbee
It was quite succulent
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October 2023 by Eric Ketchum
Bought a rugged ridge xhd snorkel kit for my 2014 3.6L JKU RUBICON and the kit fit horrible. Worst product I've bought and basically unusable. The bottom airbox that the kit comes with changes the angle for the intake tube that goes to the throttle body. Broke the stock intake tube trying to get it to fit per directions. Even aftermarket intake tube dosen't fit. Do not buy products from Omix-ada or rugged ridge as you will have very little to no support when there products don't fit or work correctly. Taking this garbage off and going back to stock setup, very disappointing!
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June 2023 by Abe Young
Great customer service. Parts I can afford.
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January 2023 by Devin M.
Literally the worst customer service I have ever heard of /seen in my life. I had to order a part, got the wrong one so I needed it returned. They never emailed me back or called me till the 30 days later after there return is through just to tell me that I can't return it, totally unacceptable. Take your hard earned money somewhere else and don't go through these clowns what a joke
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October 2022 by Dan
Purchased a swing case for my Jeep Gladiator and three months later the case ripped the bolts right out of my truck bed and actually tore the beds sheet metal. I emailed customer service and was told they have never seen this happen. Then was asked it I kept a spare tire in my bed because it must have been hit by something very heavy. I told them I have never had a tire in my bed or anything unsecured. I have some medium weight things in the case but there was nothing in the bed and a Mopar cover over it. I was basically told I was lying and that the engineers say the scenario wasn't possible because the locking bar was bent (from swinging around while locked and driving). The company literally stopped emailing me and refuses to address the issue which is very clearly due to having the self tapping screws too close together and that end of the locking bar not spreading out the load from any lateral force. Maybe they should at least put a weight limit sticker on the box if their genius engineers can't understand this, or anyone actually using this thing may have the same issue. Terrible design and worse customer service.
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June 2022 by DJ Panknin
As another stated restoration parts are garbage, no quality looks just as bad as the parts we were trying to replace. The willys letters stamped in the side of the hood looks nothing like the original. Do yourself a favor and skip this trash.
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February 2022 by Rob Malinowski
If you need jeep parts ...they have just about everything.
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February 2022 by Meigon Tabor
Nice work environment. Everyone is respectful and helpful.
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December 2021 by Felicia
Rugged Ridge has never failed me. I been ordering Jeep parts from RR for years. They have always expedited shipping orders and even returns. Upgraded antenna on my 2020 JT with Rugged Ridge Elite Antenna Base with 6-Inch Reflex Antenna. It’s works perfect, even in rural areas.
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March 2021 by TT
Not very good quality.Expected much more out of this company for the prices
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March 2021 by F West
Rugged Ridge has never failed me. I been ordering Jeep parts from RR for years. They have always expedited shipping orders and even returns. Upgraded antenna on my 2020 JT with Rugged Ridge Elite Antenna Base with 6-Inch Reflex Antenna. It’s works perfect, even in rural areas.
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February 2021 by Daniel C.
Customer service sucks. The ordering department sucks as well. Ordered nerf bars and got D rings. Been three days since I contacted them about their screw up and still no response. At this point I am out 400 bucks and way over priced D Rings. To say how mad I am would require a lot of swearing. I will never do business with them again. Next stop BBB.
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February 2021 by Capt Bravado
Ordered through Quadretec for a soft top frame hardware. I was told that it came from Omix. I spent over $500 on this frame and hardware. When I went to install 2 key component pieces they were no where to be found. Called Omix and they said I had to go through Quadretec. I called Quadretec and they told me that that I can't get these parts till mid March but yet I see online the full kit is available. I have requested a full refund from Quadretec and will try to find another vendor. Really sucks that all I have right now is my bikini top on and freezing because I can't get my soft top installed.
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October 2020 by John Deaton
Great place to work.
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February 2020 by Sabrina Lee
Oh my God, I love that place. They have everything a girl could ever want anything for Jeep. They got it.
