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January 2024 by John “John travels” Traveling
We have stayed here many times most recently. Service was a little bit below normal standard. Their breakfast is not as good as it used to be. Coffee is very poor rooms are either very good or old.
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September 2023 by Scott Walker
I've gone here a few times for a couple different cars now. The first time took some diagnostic work to figure out what was wrong and the team was very communicative throughout the process. The second time I had a window break and they took it in same day and made sure that my car was protected while they waited on the part.Their team is knowledgeable and kind and does a great of helping you understand everything.
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April 2023 by Robert Hager
Never use this company. They dont know what they are doing and over charge for their service plus dont fix what they say they are going to. Can't be trusted and very rude employees.
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January 2023 by Kenzie Winn
If you take your car here, kiss it goodbye and don’t expect them to call you. You will have to hound them for weeks.In the past six months, my car has been sitting in their lot for a total of OVER TWO MONTHS. Thousands and thousands of dollars, yet can’t even get an update (pretty standard ?) or a call back. Wouldn’t recommend.
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November 2022 by Todd Zielinski
Shane and the team at NE Autotek did a great job in helping squeeze us in to address an issue, at a very fair price, that we needed quick resolution on. As a long-time customer, I remain impressed with their customer service.
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November 2022 by Luis Lopez
Best experience ever 5 stars all the way. Shane was awesome, always there when you need them and gets the job done.Service: General repairs & maintenance
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November 2022 by Phillip Thomas
Shane Robinson from NE AutoTeck beyond and pass.He helped me get my extended papers for Emission for 30 days because I did not pass.He does for everybody the passion for his job to help people any way he can.We need more people like him who care about people.He goes beyond with passion to help people .
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November 2022 by Amit Bhumbla
Shane and his team have done a great job every time. I bring all my cars here and they are always clear about their communication and take care of things in a timely manner. I recommend them all my friends and family!
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November 2022 by Amish Shah
Shane did an excellent job changing ballast and bulbs of my infiniti qx60 with parts I bought. As car had to be placed overnight which wasn’t the original plan, he offered me $ discount to cover for Uber rides. I did not ask for it - great thoughtfulness.
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October 2022 by UndrGrnd Kng
Two weeks ago I dropped off a Honda CRV that needed a clutch replacement at this Suwanee locationIn the cigarette ash compartment, I had exactly $14 cash in it. When I got the car back a week later, it was gone.I spoke with Jacob, an Owner, at the Duluth location 5 days later hoping that it will be investigated but still am waiting on a response.The amount is nominal at this point. The principal is what matters now.Something this small can be an indicator as to how these people, and the people that work for them operate overallMy advice is for anyone looking to drop their car off here, take your belongings with you, big or small and clear your car out if you do decide to drop your car off for service here. Or just don't come here at all.You guys definitely lost business from me. Such a disappointment.
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August 2022 by Lexy Rock
Wow… just wow. If I could give zero stars, I very much would. I thought this is an auto repair shop?? It feels like a whole bunch of low-lifes coming together to apparently “fix cars”. They don’t even have respect!!! At least if you want to be classified as animals, please be respectful!! I do not recommend coming here unless u want to fight with a natural breed of animals. The disrespect in this Zoo is ridiculous. Don’t come here if u can’t fight.Service: General repairs & maintenance
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August 2022 by iris III
I came to get my oil changed and let me just say i’ve never met more honest and dedicated people. The prices are great. I can’t be happier.Service: Oil change
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August 2022 by Ericka P.
I’m not usually one to do reviews but this store is absurd. I went in with my son for a some tire maintenance and got rejected for being black, manager called me many racial slurs on my way out.Service: General repairs & maintenance
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August 2022 by YABOY SAVY
The work was very honest, and the price was fair. Jacob explained everything very well and had me in and out in a timely manor.Service: Steering & suspension repair
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May 2022 by Brandon Trout
I took my car here for an oil change and they found a problem in my suspension. They got me a ride home and got my car fixed quickly. It was overall a great experience. Great communication/explanation, great value and parts I know I can trust. They are a great teamServices: Oil change