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January 2024 by Maria Jiram
Cecilia was the absolute best! We went in looking for a mattress for my grandfather and she greeted us with a smile, asked for his preferences and was extremely patient! We left the store to check out two others nearby and although Mattress Firm was not the cheapest, we decided to go back because of the customer service we received. Thank you for taking care of your customers!
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January 2024 by JR M
I had the pleasure to meet Cici and Philip, great information and service. No sales pressure just friendly service. I got a new bed, pillows and an electric base. I was looking only for a cheap mattress but they have great options and finance in 24 months zero interest.
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January 2024 by Rodney Martin
Jaryan was amazing!! He took the time to listen to us and help us make choices for our elderly mother. He took time to understand what was important to her. He asked thoughtful questions and helped narrow the choices down to 2 options and then she was able to make her decision quickly and easily. We got the mattress, an adjustable base and a headboard at an incredible price; less than half what we were quoted for something similar at another big box store. Thanks so much Jaryan!!
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December 2023 by Bill Oldham
Darcie at Mattress Firm Johns Creek has been extremely responsive to our questions, And “Over the top” helping us find the mattress we need at an exceptional price. Great service!
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November 2023 by Jay Crook
Philip was awesome. He was very knowledgeable and helped us find a mattress that suited both me and my fiancé. I will highly recommend Philip and Mattress Firm Johns Creek to anyone I know.
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November 2023 by anand murari
Philips ay mattress firm Johnscreek is excellent guy and very knowledgeable and easy to speak with. He listens to our requirements and recommends approximately. I highly recommend
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November 2023 by Megan Cook
A++++* Cecilia is amazing, knows her mattresses so well, and really focuses on the best answer. She is soAttentive, easy to work with and a customer service star ?
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November 2023 by Michelle Potts
Cecelia was great throughout. Very knowledgeable and helpful, leading me to a wonderful mattress. She was never pushy and was able to answer all my questions. It was a smooth process, and she kept finding me savings!!
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November 2023 by Simon Li
We recently visited Mattress Firm and were assisted by Cecilia. Her expert guidance and attentive service made our shopping experience truly outstanding. Cecilia took the time to understand our needs, offering insights that helped us make an informed decision. Her follow-up on the delivery was also much appreciated. We couldn't be happier with our purchase and the customer service we received. Cecilia is the real “sleep expert”!
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November 2023 by LC Jones
Had a great experience at Mattress Firm John’s Creek. Sales person Cecilia was awesome. She was knowledgeable and patient as I was a little indecisive. This was my first time buying a mattress from here. From sales to delivery the experience was great.
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November 2023 by Julie Quinnelly
Cecilia is absolutely amazing! She helped me find the best mattress, price, and truly listened to my needs for our guest room mattress. I highly recommend visiting this Mattress Firm for the best customer service, and prices!
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September 2023 by Robert Van Wagner
Cecilia was our sales representative. She was very knowledgeable and led us through the process without any pressure.
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August 2023 by Howard White
The Mattress Firm Johns Creek GA is an awesome store to shop when shopping for mattresses. Phillip is an Expert on all of their selections and the various types of sleep comfort you're seeking. Phillip is very professional and super courteous. He allows you to take your time to feel them out and ask plenty of questions. Very pleasant experience.
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August 2023 by Pamela Abdullah
Mr. Philip, Was awesome, he worked the floor making sure all customer where handled very professionally. He helped me with my purchase & I was very pleased. 5 Star Service Thanks Philip
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July 2023 by Brian Lawson
Great customer service. Phillip was very knowledgeable and very detailed explaining cost of product, delivery, and discounts.
