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February 2024 by Snowman DaShowman
IF I COULD GIVE 0 STARS I WOULD!!!This labcorp & honestly the two others in & around the Northside are terrible. They just give you the run around when you have questions. Not only the facilities but the customer service line they provide is just as terrible. GO SOMEWHERE ELSE FOR YOUR TESTING NEEDS.
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February 2024 by Kevin G.
Worked out fine for me a little bit of a drive but it all worked out. Had an appointment for 1400 (2PM) arrived early checked in while in my car in the parking lot when I got there. About 5 minutes after 2 was called inside to check in. They still do walk ins but you would have to wait till they have an opening. Patty was the technician who drew my blood and did a fantastic job. Hardly felt the needle go in as she stated to draw blood. Was done by about 2:15 PM and on the way back home. A little upset they closed the office on Limestone Parkway in Gainesville, GA. So it is a little extra ride to get there and get all of my stuff done. Had the results in one day just had to log on to their site to get them. Overall a very good experience.
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December 2023 by AssistantofMona
If I could give zero stars I would. I have requested a super bill from LabCorp at least 10 times to submit to my insurance. Most calls get disconnected. The customer service is horrific. I am about to call the insurance commissioner. Go ANYWHERE ELSE but Labcorp.
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December 2023 by K Williams
The staff at this Labcorp location are amazing. From start to finish, everyone was friendly and professional. Jay was awesome. He is one of the few phlebotomists to get the vein on the first try!
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November 2023 by Melody Driscoll
The ladies who drew my blood were amazing and staff was friendly. However, the results for lab testing have taken nearly two weeks and I still don’t have results. This location has to be the slowest I’ve ever seen.
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November 2023 by Kelly C
I had a pleasant visit at Labcorp in Johns Creek. The lady at the front desk was helpful and friendly not only to me but to all 4 of the individuals in the waiting room as I saw her interact with them. She had a happy demeanor and was professional. The technician taking my blood was also kind and conscientious. I would recommend this location. I was in and out in less than 20 minutes.
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November 2023 by Michelle Davis
The staff was great. Friendly and efficient. I made an apt in advance and was seen on time. The only reason for not giving 5 stars is the condition of the site. Definitely needs a make over. Not expecting fancy for a lab but the restroom was worn down and in bad shape (amongst other things throughout the office). Was told in advance that I’d have to wash my hands elsewhere as apparently the restroom sink wasn’t working.
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October 2023 by Zeta G.
Customer service was very poor. Front desk has a horrible attitude. The whole staff began to loudly laugh and make fun of my name. When asking simple questions about how it was going to go I was greeted with attitude and horrible tone. Would not recommend if you're looking for an easy friendly experience.
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September 2023 by Fred Tag
This was my 4th visit to this labcorp location. Three times for my Mom and today for myself. All four times the location was clean, efficient, and fast. All four visits we had a young man at front desk that greeted us with smiles; Jean is his name. He also perform blood draw which is what we needed at 4 visits. He performed 2 out of 4 procedures and what a pro. Excellent customer service and excellent nurse skills. Thank you so much Jean for making the visits pleasant
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August 2023 by Amy S.
First let me say that the gentleman who took my blood, Gene, was amazing. He was very professional, kind and friendly. However, the girl at the front desk and the technician who was originally going to do the bloodwork seemed angry and confrontational. The girl up front was giving me a very hard time for questioning the estimated cost and did not want to give me the paperwork I needed to call my insurance company. The technician was sitting behind her shaking her head and looked disgusted with me for asking questions. This same technician gave me a hard time for any thing I said once we were in the lab room and walked out when I told her that she was being argumentative. She sent in Gene, who was great. I left the office a bit shook up. Gene should go to a better office. I will not return to this facility. The one in Duluth was much better!
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August 2023 by Jill Terrell
I had scheduled an appointment, and the automated check in was easy. I waited only about 5 minutes, then was greeted by a very pleasant phlebotomist named Nyewa. I explained to her that I have fibromyalgia in my arms, and that a tight tourniquet really hurts. She put the tourniquet on loosely, and drew blood with no pain at all! I highly recommend this Labcorp location.
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August 2023 by Natalia Sergeeva
I had a very easy visit. Friendly people, well organized. Patty took my blood sample so easily I didn’t feel anything. They are doing so much better then just half a year ago:)
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August 2023 by Ryker Garvel
17 and my first time really doing medical stuff by myself, the front desk lady was sweet and let me know stuff I needed to know (like how I needed my insurance card duh) and the lady who drew my blood (patty I believe) was so sweet. I usually almost faint getting blood drawn but she did it so smooth :)
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July 2023 by Maddie Pimentel
This is my preferred location for any lab work I need. It is always clean and smells nice. The staff is great too! My experience yesterday with Jean at the front desk and Nyema, who drew my blood, were both exceptional! I was finished in about 15 minutes and was very pleased with my visit.
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July 2023 by Harry Samuel
The nurses are terrific I've been there a few times but this last time the person behind the desk a young man I can't judge age maybe in his 20s was actually the nastiest person I've ever dealt with in my life, no empathy, I'm going in there I've had a bad fall my face is banged up I got 2 broken ribs, obviously in pain, and I'm supposed to get a blood draw and all he can tell me is that he can't handle it right now I should go somewhere else and then he tells me to have a nice day. I went to another lab corp that was like night and day. All I can say if you can go to a place other than lab corp do it. They're 2 star rating is too high for them they deserve negative stars.
