-
April 2023 by Katelyn McDonald
One of the most helpful pharmacy experiences I’ve had in a long time! Bailey is a gem! I had a complicated prescription situation where I needed something quickly and it had been transferred out to another pharmacy. They helped to get the prescription back to the pharmacy so my son could get the medication he needed the same day. Thank you!!
-
September 2022 by C Thim
Employees are extremely rude every single time. Taking my business elsewhere and so is my entire family. Good riddance
-
September 2022 by Callahan Proctor
Employees are extremely rude every single time. Taking my business elsewhere and so is my entire family. Good riddance
-
May 2022 by Butch Wilson
Great place
-
April 2022 by Lucas Van Dyke
This location is super Slow! 2+ hours to fill a prescription. Also need to relocate Sam the technician who is checking all the prescriptions in and ringing people up at the register. He is very difficult to work with.
-
February 2022 by rhonda watkins
Called my refill in on Saturday. Monday after work it still was not ready. Was told it would be another hour. Brought a scripts to the pharmacy. They said the could not get it it. It was no longer made. CVS got it for me the same day. The doctor called in a script for a medical device for my husband... after 3 days of waiting, they canceled the order because they could not get it. They did not bother to notify us. I ordered it on line that night at 6pm from a diffrent source and it was delivered the next morning at 430 am. I do not know if the staff is incompetent or just lazy but this is an awful place to go if you actually need something.
-
November 2020 by Mary W.
This locatIon has no clue as to what a " FRESH HAM" Is!!! If you don't know say so.Dont make the customer appear like they are crazy!
-
April 2020 by Julie K.
Beside target Kroger is my go to grocery store they always have everything I'm looking for and the staff is extremely friendly and very helpful I love Kroger store and will continue to shop there!
-
March 2020 by William Rich
The Pharmacists are excellent and responsive. Staff seems at times to be more intent on non direct customer interaction but most times are helpful and knowledgeable. I highly recommend this pharmacy!!
-
January 2020 by Sara Hamdoun
I love the employees!! I say Hi to Tom, Sam and some other employees every time I come in and it puts a smile on my face. Place is always clean and great customer service
-
December 2019 by Ryan W.
Worst Kroger I've ever been too. They are standing outside 20 minutes before closing informing people they're closed. Even though they state their open u til 8pm today.
-
September 2019 by Ling Zhang
Waited for 20 min to pick up a prescription ordered by phone one day earlier 5-6 staffs were either in front of computers or on phones.
-
August 2019 by Kim M.
Wish I could give 0 stars.And I will go to publix from now on for bakery items. I came in to order a large sheet cake for my daughters 10th birthday party. It wasnt last minute, it was to be picked up 6 days later...The employee who "helped" me was named Jennie. First she told me that I shouldve ordered it earlier, because they need 7 days at least for special orders.had a sorry attitude and didnt act like she wanted to help me. When I asked questions about the cake sizes and servings she was short and impatient with me,kept looking at the clock. Not to mention she reeked of cigarette smoke. I asked her if someone else could help me and she said she was the only one there in that dept at the moment. I told her nevermind and walked away...I was in produce shopping and overheard her talking to another employee about the "****** that wanted a big cake made and how she (jennie) didn't have time to fool with snooty bitches.I immediately left and contacted the northlake office to file a complaint. She shouldnt be working in public, And she should absolutely do something about her hygiene.whew!
-
April 2019 by Jason B.
It's nice to know that your 14 year old daughter can be groped by an employee of Swanee Kroger while he is working there and has a history of doing the same to others many times over. When they say Kroger is a friendly place, I had no idea they had this in mind. My daughter had a girl scout cookie booth and was grabbed from behind by the employee and patted on the rear while being held in a "hug". There was no hello or knowing this was going to happen before she was grabbed. The manager stated, He has done this many times and really doesn't mean anything by it". He is over 40 and not special needs. That would have been forgiven easily. The manager tried to down play the whole situation while I'm at home trying to comfort my daughter telling her not everyone is like that. I talked to the manager and her uncaring attitude lead me to filing a police investigation with the Swanee police. I told the manager I was doing this and before the police could get there she sent the employee home. She also told me there was no camera where the incident took place(on the outside of the front door?) really? The police confirmed there indeed was a camera and had viewed the footage. Not only did we not get an apology from anyone at Kroger, they started there own investigation on my 14 year old daughter instead. Can we say time for a top rated attorney? Yes we can. By the way, I purposely left the names out, call it professional courtesy.
-
February 2019 by Dan M.
Kroger is a good store. Everyone is friendly and their prices are less than Publix and some of the other stores in the area. I find that they have anything I'm looking for so I can't complain there. The check-outs are usually fast, and they have self-check-outs as well. I shop here regularly and I am very satisfied.