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August 2024 by SJ Lee
What on earth should I do with deliveries that ignore the shipping option?
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August 2024 by Tuan Ngo Kim
Deja was really helpful and supportive. Great service and highly recommend this store to everyone.
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August 2024 by Weezy
Sadie was excellent to work with !!
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June 2024 by 2023 UCSD
Awesome job Sadie for creating announcement signs 3 days before wedding and reception event . Wonderful customer service and excellent turn around time. Very kind, polite and great attention to detail.
I highly recommend this location. Thank you so much for being true professionals.
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February 2024 by Tony Kim
Great service by Candice! She went above and beyond to meet my expectations. The experience here is always superb.
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November 2023 by A J
Good location
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May 2023 by Nida Merchant
I’m not big on reviews (especially if they are mean). But I called for a simple printing question (I wanted to know if they had an inkjet printer so I can print onto transfer paper) and the staffer didn’t realize she was not on mute when she asked the question and the manager proceeded to make fun of me and laugh at my question. C’mon man, common courtesy? We are all trying to do our job. Don’t make it so difficult.
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May 2023 by James Lew
Never coming to this location again. Very rude and not willing to help. Dropped off envelope and still not able to track my envelope. It has been one week already. They lost the envelope and never scanned the envelope in. Poor customer service
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May 2023 by Bobby D.
I visited this store because of the surly attitude I endured at your Johns Creek, GA location. I went in there to make the same print order but the person helping me was short, seemed agitated by my need to make a single 'test' print before needing to make adjustments. I went back today to the Johns Creek location and was told I would need to come back after lunch as there was only one person working. That is when I left to go to your location on 3370 Lawrenceville Suwanee Road, Suwanee, GA. Thanks to team member Aniya, my experience was stellar! She was patient, very helpful and, in my opinion, went far above and beyond the 'service' I received at the Johns Creek location.Kudos to Aniya FedEx...she makes your company better!
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December 2022 by Jim Anderson
Not recommended, manager unwilling to do what every other store in the country without question does for me , use common sense.
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September 2022 by DaKare1226
I needed business cards and in a rush. I called this location and Leona answered in a happy manner. I let her know what I needed and the tight timeframe. She walked me through the process.What was delivered exceeded my expectations. Leona worked with the designer to explain my request and some changes during the process. The designer took what I said and let their creativity flow and it far exceeded anything I could have imagined.Leona worked diligently and despite equipment malfunctioning. She even went to another store to get the cards done in time for me.This experience was great and I will be returning to get my business cards upgraded, which I didn't have time to do, in the next few weeks. I look forward to working again with Leona.
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September 2022 by Trinity Wagner
I will never come here again. I shipped a phone from this FedEx to another FedEx in a different state. Package arrived without the phone in it and since FedEx was the only middle man, it had to be an employee who took the phone from the box. Tried to report this in the store and they said to go through customer service, customer service sent me back to the store. I was never issued any kind of compensation or refund and I’m sure the employee who stole it got away with it. I would feel a little better if they had at least tried to help me but I guess they didn’t want to deal with it.
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September 2022 by Ari Bridgett
Deja took the time to assist me in returning a package that I received back to the sender. She was extremely courteous and made conversation with me while she worked. This was the first time I ever felt so comfortable and welcome at a FedEx location. I’ll definitely be returning to this location to work with Deja again!
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September 2022 by Stella
I have shipped several boxes and they arrived on time and the prices were reasonable and the customer service was nice. Recently I had a bad experience wth a Suwanee Ups store sending a letter to my daughter in Boston. It got lost, damaged, and delayed. I switched to this FedEx store and things went soooo smoothly and the cost was nice too. Today I have shipped again a box and the shipping charge was a lot cheaper than the Ups store. People were nice also. I guess this store will be my store! ?
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May 2022 by Ari Jones
Deja took the time to assist me in returning a package that I received back to the sender. She was extremely courteous and made conversation with me while she worked. This was the first time I ever felt so comfortable and welcome at a FedEx location. I’ll definitely be returning to this location to work with Deja again!
