-
February 2024 by Zerong “Max” Liu
Amazing team amazing people all deserve 100 stars
-
February 2024 by Aniya Marcus
Very helpful and provided great customer service!
-
February 2024 by Mark Duncan
The Suwanee Enterprise team were professional and friendly. They got me in and out in a timely manner
-
January 2024 by MJ K.
Terrible, will not rent from this location and had to spend $25 Uber to get home. Other stores are fine but NOT this location.
-
January 2024 by Dong-hoon Kim
My experience was unsatisfactory due to the excessive wheel noise, making driving an arduous task with unbearably high noise levels throughout the entire journey. I would not recommend renting a compact Corolla based on this experience.
-
December 2023 by jt houston
Just want to share that Ashley is the best enterprise rep…super courteous, professional, and most importantly, knowledgeable! Thanks for your above and beyond customer service skills!
-
December 2023 by deborah strickland
I was over charged . I rented the car on 28 November and returned it on 29 of November. The receipt shows 29 November return at 1pm I returned it before 1pm. They charged $454. 62 and on the 29 November $110.10. I was suppose to get $300. Deposit back but did not and they charged me for 29 November again. I would like my $309 plus’my $110.10 back to my credit card. I have the receipt to prove it. I will not use this location ever. I did not have this problem sugar hill. Or other locations
-
November 2023 by Deborah Turner
I enjoyed my My 2023 rental Toyota. Everything was on point. The servers were great.
-
October 2023 by J Barry
Very easy process for getting a rental while my car was being fixed after I was rear-ended. They brought the car to the auto repair shop and I was also able to leave it there when I picked up my car. The rental car was very nice and clean. The employee who brought the car was very nice and helpful and so was the employee I spoke to on the phone. Definitely would use again (though hopefully not for the same reason)!
-
October 2023 by alina stan
Kaili was absolutely amazing, thorough and very professional in walking me through the process of renting from this location! They are all so super friendly, I will rent again soon from this location!! Thank you!!
-
September 2023 by G Oakley
Enterprise is the only place I rent from. These guys get you in a set of wheels. Made the reservation, they called to confirm in an hour or so. They picked me up at the shop where I was dropping my car off. I a few minutes I was on my way. Always fast, courteous and ready to get the job done.
-
September 2023 by Dan Patel
Everyone at Suwanee location are amazing. They take great care of their customers and truly care. I truly appreciate your hard work and dedication to top customer service. God Bless!
-
September 2023 by Anthony C.
Don't rent from here if you don't like headaches...horrible customer service, one of their employees walked away from me as I was trying to have a conversation about a reservation that I made over the phone that they forgot about all because they're "slammed right now" Hertz it is from now on!!
-
August 2023 by Owen K
I have been renting so many times and this location has the best customer service with all the staff members and I keep going back I highly recommend to my friends and family
-
June 2023 by Banh Bao
First of, the people at this office are great. They get 5*.Whoever doing maintenances on these cars get a 0*.I reserved a vehicle online and when i got there it's a super fast operation. I was in and out in 5.The only thing i felt deceived was the vehicle i reserved wasn't what i get. They said it goes by class.Make sure to video and photo surrounding vehicle and make notes of damages if any.Updated 5/5/23This update is mainly about the clarity of the windshield driving in the rain. Very unclear and unsafe. Almost 0 visibility from rain at night. Invest in a bottle of Rainx rain repellent and wax on wax off. It's like 6 bucks a bottle and y'all can use it on all your fleet of cars. Put your customers safety first. Corporate greed.
