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February 2024 by Cynthia fulcher
The pharmacy @ Sugar Hill Kroger is awful. Went to pick up a prescription that wasn't ready so I said I'd wait and I was told there were 200 prescriptions ahead of me to be filled. I was the only one in the pharmacy at the time.
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February 2024 by Lee Owenby
This is a very nice Kroger Location, always very clean and well stocked! Highly recommend the self checkout!
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February 2024 by trevour downs
My preferred store in Georgia. They will always have a sale. l. That gow i choose what I cook and buy. It will save you down the road
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February 2024 by Kay Herndon
Has good deals sometimes
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January 2024 by Tim and Monica Neal
Usually has most of what I want but prices are out of control. No update at this time.
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January 2024 by Barbara Kennedy
Very good experience! ?
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December 2023 by T'Challa KillmongerFX
Once again, similar to Thanksgiving evening, Kroger has decided to close early. I and 5 other individuals were outside of Kroger at 1055 and much to our misfortune someone had already disabled the automatic doors. Now granted the doors were not locked and I am aware of other employees attempting to do this before it is actually closed. I still open the doors and walked in. Unfortunately I was meant by a woman named Moe. Who insisted to tell me that the store is closed even though I showed her on my phone that it is only 1057. This area is well known for its short customer service and abysmal 2nd mile service. No one even says my pleasure Chick-fil-A anymore. I’m sick of it. I’m going to call corporate in the morning. And I’m going to insist that a memo. Memorandum is made in order to notify Kroger employees that the customers that pay $1 million per week in that store profit deserve the store being open until the very last minute. No matter how early delete workers want to get off of work. The 2 to 3 minutes that you save from not standing in the corner waiting for someone to get their food. Is the difference between someone being able to make the dish that they wanted or not. Or even get to eat or drink at all for the rest of that day. Based off of you wanting to get out of the door to minutes Early. Ms MOE
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November 2023 by lukky star
I just walked up to Kroger that shouldn't close until 11. That's a half hour early. Tomorrow is Thanksgiving and now I won't have groceries. This man wouldn't let anybody inside because he said he didn't have anybody to work. He sat outside screaming at this woman and not letting anybody in the store. Literally holding the door with his hands so nobody could pass. Multiple people are outside getting upset because he's not letting anyone in the store. He continued to scream at this woman, and then finally let her in and nobody else. I will not return to this Kroger. This was the manager, it looked like. And if he has the authority to be telling people they can't come in the store, then he has the authority to help people finish out their Thanksgiving shopping when the store is still supposed to be open for another half hour. Also filing a complaint with Kroger's customer service. This is foul and repulsive.
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November 2023 by Puneet Garg
Very rude staff, I had a issue in the self checkout, and instead of friendly behave, they make me felt like I don’t know anything.One more observation, price tags are not correct on many things. I am not coming back in this store again or else will visit only in case there will be no other option.
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September 2023 by Black Widow 1.
Horrible Click List service. I drive all the way to the one in Suwanee because the sugar hill location is notorious for just not bringing your groceries out when you check in to pick them. OR they call to tell you your groceries will be delayed several hours. And it's been like this for YEARS. Save yourself a headache and drive to another one.
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September 2023 by Rin Smithson
Great variety of groceries. Produce seemed and looked fresh. The produce manager was very polite and meat dept was well stocked. This store was clean, and folks in the bakery were very helpful.
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September 2023 by Lexi G.
Dugg the cashier is always in people's business and being rude to paying customers all he does is sit in one of those scooters all day doing nothing he closes the door at 10:50 when hours are 11 pm They need to do something about him
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September 2023 by Phil Stevens
I am usually a Kroger fan but today's experience was not good. At 3pm on a random Sunday there were lines in both directions across the front of the store for people waiting to get to a self-checkout. There was only one cashier lane open, yet I saw several associates (who looked like they may have been managers) pushing carts throughout the store. When we got to the front of the line there was no associate supporting the six self checkout lanes on that end because he went to get cigarettes for one customer. We weren't especially in a rush but even still we debated abandoning the cart - only politeness kept us from walking away. I know enough about the grocery business to know that it is tough, but you are Kroger and I expect better.
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September 2023 by Joshua Akins
Kroger pickup is absolute trash these days. Our last 6 orders have been late by 4 hours plus, delayed to the next day (even a morning order placed 24 hours prior), even an order for 6 things got delayed 5 hours…….. We haven’t had a correct order on time, or correct contents in a minute. Idk if management changed, employees, or what but this place is absolutely ridiculous. Something needs to change here.
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August 2023 by Leticia Thurman
Grocery pick up is awful! EVERY SINGLE time I order, it’s never ready when it’s scheduled to be, several times I show up and they never picked my items, I’ve received the wrong groceries, and waited over 30 mins when I’ve arrived for someone to come out. Sheena(I believe that’s her name) the manager needs to find a new profession. She lies! I’ve been given every excuse, I understand things happen but at what point does management set in and help or make a change? It’s clear that within the last year there has been a significant downhill trend for this store and it’s a shame. I’ll go out of my way to do Walmart Pick up vs deal with this store anymore!