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February 2024 by william millhollin
Phenomenal service as always! Arsalaan took great care of me and my little chevy!
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January 2024 by Adenike Tijani
Goodyear Sugar Hill are AMAZING!!! We have brought our cars here a number of times and they always take care of us! Fair prices and great service you can trust! They are fast and efficient and do great quality work! Thank you so much James and DJ! My husband and I will keep coming back and definitely recommend to any and everyone!
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January 2024 by Autodomik org
90$ two tires replacement and balance on my RAM 3500. They did it because my English is not so good.Don’t stop here.I asked in mavis and they said 32$ each.Never come again here
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November 2023 by Patty Iafelice
The shop was great! They gave me worst case scenario and after full diagnosis it was far less than expected..Was nice to deal with an honest place !
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November 2023 by Bhalo
I came in for an oil change, and they tried up selling me on all kinds of services I didn't need. I accepted the brake job and fluid exchange which came out fine, but my car is way out of alignment all of a sudden after they worked on the car. Sabotage? They did a good job on my brother's car, but I guess I got the short end of the stick this time.
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November 2023 by Valerie Mackaben
I made an appointment over a week ago for my son for coolant flush and fill and Natalie gave me price with $20 coupon and I made it for today at 1pmI sent my son over and the manager spoke to him and assumed he was a walk-in. My son told him he had a 1pm and he was there.Manager did not get it didn’t bother to look up his name for the appointment and told him he was too busy to service him and wasn’t going to agree to the coupon price my son left in disgustI called and spoke to Natalie and I told her he was there she said she did see him but thought was a walk-in. I told her to look at appointment sheet to see if he was there and she found himShe apologized to me felt that he didn’t say much and he did. Manager screwed up. He could have looked to see his name on the sheet he just assumed he was a walk in and did nothing elseIt was a waste of gas and time and the manager needs to learn how to ask questions and look up names when a client says he’s there for 1pm appointment even if client says he there you think manager would just take time to look up his name and to tell him he was too busy was a lousy excuse to send him away. Natalie is a nice lady but the manager needs training
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November 2023 by krishna p.
Frustration doesn't begin to cover how i feel after i left this goodyear. i went in because i had a check engine light. i made an appointment online and went straight here after work. when i walked in to check in for the appointment i made, the representative told me that i will need to reschedule. (i came in 30 minutes early btw) i know stuff happens so i happily rescheduled, wished the representative a good day and went on about my day. i was on the way back the next day but i seemed to be running a little late. i called the store before i was even supposed to be there and without me explaining everything a different representative automatically just told me that i will need to reschedule. i told him that i would be there at 4:40 instead of 4:30 but his reasoning was that the mechanics were about to leave. why be open until 7 if you're mechanics leave at 5? i stood my ground and just asked if someone can quickly scan my engine and figure out why the light was on. i did not need anything fixed at the moment and was fine with just a diagnosis. i came in at 4:41 and left the store at 7:44. 3 whole hours just for them to tell me that they saw a bulb out in the back and that my battery is weak. that's all. i understand the representatives and mechanics get paid to be there but i have responsibilities of my own that i needed to take care of. i drove home in tears of frustration and will never be going back. sorry if i come off rude but this is just unacceptable.
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October 2023 by Terry P.
I have a 3 year alignment warranty, my alignment was free. I got a FANTASTIC deal on a SYNTHETIC OIL CHANGE here!!! Su is an Amazing employee!!! We had a couple of bumps however he ironed them out. We will return!!!! Thank you for doing an awesome job!!!!
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October 2023 by Julie Vinson
My battery was dead on start-up early this morning, so I made a call to Goodyear. Once I was able to get my car over to the shop, their staff, Arsalon and Natalie, greeted me with professionalism and friendliness. Their attentiveness and expediency to address my concerns and get my car taken care of was most appreciated. Their senior technician came over to let me know up front the cost to replace my battery with friendly and concerned attentiveness. I was in and out within 30 minutes, which was also a pleasant surprise since the shop was busy with previous client drop-offs. I definitely put my trust and loyalty in Goodyear for their quality service and attentive staff.
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September 2023 by Robert Winzenreid
I bought new 4 tires for my truck. I drove. It was so smooth and very nice. Reason I gave 4 star. Because of price. I paid 852 dollars in store. Next day I check on internet and it would be 743 dollars. I don't know if it is honest with price ????? I don't know if I should go back for my other truck? Should I or not?
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August 2023 by Levi B.
Let's start off with I got my breaks done in May, on Aug 7th and my breaks have been acting up since got them done, I've brought my car up there 2 times since getting them done, just picked my car that has been there since Friday for them to tell they aren't sure what is wrong with my car, than never calling me with update. This isn't the first time this place has done something that made me unhappy
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August 2023 by Rhonda Baker
Our first time using this business.I'm glad we did! Brian, @ front desk, was a very pleasant as well as proficient at his job. The waiting area was clean and bright. Service was prompt and the cost was unbelievable! Half the price of other oil changes in the area! We will definitely use them again for our vehicle needs.
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August 2023 by Lisa Boyd
Took my car in early on a Saturday with no prior made appointment. I was waited on quickly, given a couple tire options and prices, and left my car then to be picked up later that day. While they were changing out my tires, they noticed a couple minor needs and called me to ok the needed replacements. I am very satisfied with the service and the people who helped me that day! I will return for future maintenance on my car.
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August 2023 by M J Fisher
On Saturday, we made an appointment for a free consultation, and we waited nearly 3 hrs for a report! Brian, the manager, went out of his way to make things right. If it wasn't for his attentiveness to our needs, we would have just walked and gone elsewhere for our services. Subsequently, and only due to his professionalism, we will begin our extensive repair needs this week. Without Brian's help, this would have been a 1 star review. In a day where customer service is dying, Brian restored our hope.
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August 2023 by Kwon
Brian was awesome, Goodyear (Omar) set up the appointment and Brian was ready as soon as I walked in the door. Very friendly staff, explains everything well and they were fast.
