11AM - 7PM
2929 Turner Hill Rd Space 1740, Stonecrest“I’ve been a Finishline fan my entire life, so I’ve rarely shopped at Footlocker. But when I have, the experience was usually poor. Today totally changed that perception! Talibah and her team were amazing. Not only was I greeted promptly, Talibah asked questions to determine my needs and she found exactly what I was looking for. Malls in general suck now and I normally order online. I buy shoes all the time and I guarantee that I will stop back at this location first for my next in person transaction.”
11AM - 8PM
8000 Mall Pkwy, Stonecrest“A young lady helped over the phone Sunday , I told her I would be in later to get some Vans. She realized I was the person that called earlier!! She was so helpful just awesome sevice!! I can't remember her name but I remember it began with a D. Thank you for all your help!!! Great customer service!!!??????????”
“UPDATE!!!!!!!I started shopping back there since i have difficulty finding shoes for my teen son. The staff has changed since my last review 5 years ago. Customer service is much much better and this is my go to store now.Poor customer service I waited at checkout this young lady behind the counter made eye contact with me twice turn her back checked her phone the went on to conversation with 2 the other coworkers outside the counter. I store there with my toddler and a baby and the 3 pairs of shoes atop the stroller for about 7 minutes before one of the coworker said ‘I think she is checking out’ ?( well duh... I just left home with my 2 kids to stand in the checkout line because I was bored home?). The same person behind the counter then turn and said hello how are you as if she was just seeing me. I sure didn’t answer because I would definitely had told her how I was doing. I hate to be that person but customer service job is self explanatory. If you don’t wanna be at work then don’t there’ always a choice and a person who will be grateful. If you are there then be the best as you are being paid for it. If the pay is too small or you are refused a raise then go somewhere else or prove your worth but you did know what you signed up for.”