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March 2024 by Tolelia Starks
Do go here for passport it was a waste of time. The person who does never call me and cancelled my kids Passport appts. I guess after reading reviews I should have went somewhere else.
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March 2024 by Jennifer Richburg
Diane aka DEMON, is the worst clerk ever! She is always rude and aggressive each and every time I come to that post office, no matter who is in front of her. At one point she was transferred to another location and service was better, why on earth would you all bring her back?? You can not be that desperate for workers! Please hire ppl with customer service skills and a professional attitude. She is definitely the reason why this location is continuing to get awful ratings. Someone needs to do something about her work ethics!! Diane's name should really be DEMON!!
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March 2024 by C Butler
Post carrier Allison start off leaving mail box open getting wet, drop mail on ground.,damage packages, illegally stop delivering my mail for a whole year and the postmaster Cory Muldrow says there nothing he can do right now lve filed numerous complaints, still no resolution I have to continue begging someone please to deliver my mail Pic included
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March 2024 by Winnie Bear
WORST CUSTOMER SERVICE. Just left, the older lady behind the counter working right now was so unpleasant. How does she even have a job.
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February 2024 by Georgia Jefferson
I don’t understand why the older lady working the desk wouldn’t allow me to use the clear tape she had? I’m confused. I watched her allow someone else to use the tape to tape a box but once it was time for me, I was told I would have to buy tape??? The older black lady with orange hair. Piss poor customer service. It’s not what you say, it’s how you say it. Please hire people with more patience. She was so aggressive and flustered she could’ve even explained why I couldn’t use the tape. It was CLEAR not priority tape so make it make sense????? Then why are you yelling directions across the room at me while you’re helping another customer. Telling me to lay my box flat etc, like girl worry about who’s in front of you and address me once I make it there. Don’t yell at me across the room. Very unprofessional
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February 2024 by Seyvon Henson
VERY VERY RUDE LADY AT THE FRONT WAS TALKING ABOUT ME TO ANOTHER CUSTOMER IN FRONT OF ME THEN TELLING ME TO CALM DOWN THE MANAGER COREY NEVER CAME OUT I WILL BE GETTING TOUCH WITH CORPORATE BECAUSE SHE NEEDS TO BE FIRED I WONT STOP TILL SHE DO
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January 2024 by Shan Cbrab
This branch closes and changes their hours of operation whenever they want on a consistent basis. It seems like the only time the branch stays open on the weekend (Saturday)for the full day is when an outside clerk is working there. I've witnessed a clerk from a different branch (Mountain Park) handle the heavy traffic successfully, professionally, and with great customer service - all on their own and on a Saturday. Unfortunately, complaining to corporate is useless and frustrating. No corporate responsibility exists in the USPS for customers.
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January 2024 by K. Davis
Several ppl in line waiting to be serviced almost 40 min after the scheduled open time. No one here to assist. after knocking on the doors, someone came out stating that the system was down and that there was nothing that could be done until it came up.Very Poor, unacceptable customer service
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December 2023 by Jeannay Fradieu
Sooo one of the workers had the nerve to open my mail from my grandmother, obviously looking for money to be in there, and had the nerve to still send it out lol I’ve filed a report and plan on filing a lawsuit against this post office location. This is the second time I’ve had a problem with a package being stolen or my mail being tampered with. Who is managing this location??
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December 2023 by John Rhodes
i got to go to this place tomorrow to pick up a package ... PLEASE PRAY FOR ME.... i heard about this supervisor and i just need my stuff for work... Lord let everything go smooth and i can get my mail cause its already saying in their system my address cant receive redeliverys and im hopeing tjey dont jingle me another day for fun and kicks
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October 2023 by Christina Blakely
I just left there and the associate Diane is the definition of rude. Diane is also a liar. Diane lied and said she called and left a voicemail. I have an iPhone and when I showed her proof she didn’t. She shrugged her shoulders and kept on with the untrue narrative. She was also condensing to her teammate. Diane needs an attitude adjustment.
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October 2023 by Shamar Magby
They need to hire better delivery driver's who aren't fat and lazy. It's been about 3 times this year they marked my package as couldn't find the address because they was too lazy to walk up the hill. How is it I get mail here daily but when I get a large package the address all of a sudden can't be found and send my package back to the seller lazy MF's
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October 2023 by Dianne McInroy
I went there yesterday to return a package. While waiting in line a woman (the supervisor/ manager?) Publicly dressed down a coworker over a roll of tape in front of all the customers. So unprofessional and rude. Then told me I couldn't return the package although it was in the original packaging and sealed and addressed properly. Her attitude was deplorable. I won't be back
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October 2023 by Ligia Perkins
First time at this location and will never return. The clerk was rude and yelled at every person in there. She should definitely not be in a customer facing role with her attitude. I recommend to take a few extra minutes to drive to Tucker for your post office needs.
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October 2023 by Amber L.
On 9/12 The customer in front of me was being yelled at by this nasty female clerk for no reason, so I had to embrace myself being next in line. That negative loud energy was then projected onto me. There’s an ego there with her being behind that counter. When a worker is that comfortable displaying and projecting that condescending and negative attitude… management DOES NOT care and won’t do anything about it. Get your assistance elsewhere where the respect is reciprocated and service is given! I ended up going to the E Park Pl, Stn Mtn location and had a better experience and got the assistance needed!
