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February 2024 by kennyb834
Newer vehicle excellent gas mileage
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August 2023 by Rober Suarez
Worst experience this morning, the gentleman working there was been so rude and so disrespectful so I told him to to chill out and not to be rude, so he said to fff my self and get out of there store and that he was not going to honor my reservation. My company has a corporate account with U-Haul and I have never had an issue with others facilities in the United States. He was having probably a bad day but he can not take it out on the customer.
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August 2023 by Alexus Starks
Y’all please don’t go here if you must…these people have very bad customer service only like 1 or 2 of them are friendly…then you have this one employee name Jorris super rude cocky attitude, so at first we thought we needed the u haul for a least 3 hours went to the place… book a pick up for 3:45 pm-6:45 pm… so I arrived there at 3:40pm to get the u haul… then we had to fill out paperwork …. Then that took about 15 mins…so asked if I could bring the u haul back at 7:15pm because when I officially got the truck it was 4:02pm…I didn’t have enough time to move all of things to storage from apartment…so at 6:30pm I came back asked him if could use the u haul until the next day until noon…and also I apologize for any inconvenience…then the employee Jorris begins to say don’t apologize to me…say sorry to the family that you held up today in a very nasty manner. .and I know moving is very stressful and draining…and the last thing I wanted to do was not make things worse..but these people don’t want work with you…more like against you.
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April 2023 by Faith Fletcher
Don’t waste your time! Made a reservation online just for them to tell me the truck was not available & they had no other trucks to offer me on the day of my move! The worse service experience I have ever had at U-Haul & the General Manager Joris offered NOTHING to make it better. Look elsewhere, save yourself the headache.
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March 2023 by Wesley Walter
Excellent customer service from start to finish. I was welcomed by the associate after I park my vehicle ,The attendant inside was very professional and the associate that pull the van around greeted me prior to my departure. This has been my best U-Haul rental this far. Keep up the good work. Raises for everybody.
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February 2023 by Cheyn Shah
40 minute wait, they changed our reservation without informing us so we had 3 hours less
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September 2022 by Ajaira Miah
BE CAREFUL before you rent from them. Triple check the odometer. When I dropped the truck I realized the beginning odometer they listed on the paper was wrong. The mistake on me because I didn't double check the odometer. It cost me approximately $20 extra, not too much. However, when I went to talk with the manager about the issue, he started acting like a thug. The manager need some behavioral training.
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February 2022 by Tiff Love
Staff were great this morning definitely returning to this location
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December 2021 by Todd Arrington
Had trailer hitch installed. Installer broke muffler and didn't say anything about it. My muffler was just left hanging and ended up breaking catalytic converter. Cost thousands of dollars to replace.
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November 2021 by Brittany Gray
Kiera showed excellent customer service while helping with our reservation. She was very patient and helpful working with us. I would highly recommend working with Kiera for any of your needs.
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July 2021 by abel armiyas
I have been this location many times , my experience most of the time is bad. They treat you as if they give you free service.If you can please avoid this location.Overall I think uhaul needs to revisit its costumer service.
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May 2021 by Michael McFarlane
Very kind and helpful. Only the owner was there at the time but was able to get everyone’s things in a timely fashion. If I need to move again I will stop here for all my rentals.
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December 2020 by Am Wiggins
This unprofessional location .......... like where’s the customer service. Trash staff ....
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December 2019 by Lina Salah
The staff are friendly and made it easy.
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November 2019 by Carrie Spirit Carmon LMT
Terrible terrible terrible I place my belongings in storage for a year and a half in a secured U-Haul storage all my kitchen items my air fryer plates forks knives spoons copse was stolen not to mention the pendulum to my clock I talked to the manager he was nonchalant saying that I should file it with my renter's insurance which I do not live at U-Haul terrible terrible terrible do not place your personal belongings there unless they're not important to you or your risk having them stolen
