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November 2023 by Michael Zauche
Arrived shortly after they opened for an oil change. Zach was super friendly at the front counter. He provided reminders for upcoming maintenance needs based on the vehicle mileage. Oil change took about 35 minutes, and I was out the door without any issues.
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October 2023 by Latoya
Had 2 tires installed last Thursday afterwards my tire pressure monitor no longer worked. So I took my car back today and now they’re stating my left tire pressure monitor went out. Really so after my install all of a sudden it went out. No sir it was damaged during installation now they’re not taking responsibility for this matter how are you going to charge me $120 for new monitor that your technician caused? This is not how you do business very unsatisfied customer and also a new customer. I knew I should’ve stuck with Tire Plus I’ve never ever had an issue with them but no my stupidity wanted to give these guys a try after someone referred me.
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September 2023 by Latoya Reid
Had 2 tires installed last Thursday afterwards my tire pressure monitor no longer worked. So I took my car back today and now they’re stating my left tire pressure monitor went out. Really so after my install all of a sudden it went out. No sir it was damaged during installation now they’re not taking responsibility for this matter how are you going to charge me $120 for new monitor that your technician caused? This is not how you do business very unsatisfied customer and also a new customer. I knew I should’ve stuck with Tire Plus I’ve never ever had an issue with them but no my stupidity wanted to give these guys a try after someone referred me.
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July 2023 by Brandon Padgett
I’ve brought both of my cars in here over the past few weeks and it’s safe to say these guys have my business from now on. Ben and everyone else there were more than helpful and went above and beyond for me. Everything was done on time and on budget.
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July 2023 by Labrador Home Inspection
7 stars. As you know, customer service is definitely becoming a lost act. Not here. Zach was very helpful over the phone and invited me to come in on the same day. Very helpful. Very kind. And the technicians were also very courteous /well spoken as well. I will come back later for other services. Today I got four new tires and now my truck is driving like a dream.
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June 2023 by Zoe Haze
I really appreciate these guys!!! I had a faulty valve stem in one of my tires and they kindly replace it for me!!! There fairly reasonable on prices too!!
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May 2023 by Beverly Thomas
This is a very nice establishment. I have been there two times. Always pleasant, great customer service from Zac. Good mechanic, I can't remember his name. But very good. So far so good. I will return. Thank you ?
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March 2023 by Eli George
I came in from out of time with a tire that had lost pressure throughout the travel. I wasn't able to get and appointment with GMC.The store manager and Zac brought my truck right in with no problem serviced my truck with excellent service and no wait time.Kg
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January 2023 by Dacia Wescott
I had just bought a car from Carvana and wanted peace of mind. I heard great reviews about Mr.tire Stone Mountain they got me right in, checked everything out, the manager was previously a mechanic at Toyota so score for me! A little later my maintenance light came on, the tires needed to be rotated he had me in and out. They are honest, thorough, and informative. As long as the management stays the same, I have found a place to take my vehicle! Thank you Mr.Tire @ Stone Mountain
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October 2022 by Anthony Murray
They really tried to charge me 47 dollars to plug my tire that had a nail in it. I'll buy a new tire before I pay anyone almost 50 dollars for a plug. It seemed a little on the con side to me.
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October 2022 by Carolynne White
Great place to go very reasonable and wonderful customer service they found out what was wrong with my car and fixed it very quickly and sent me on my way definitely would recommend to friends and family
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September 2022 by nick brown
Ben and Zack have always took care of my cars and I have Mercedes. I highly recommend Mr.Tire Stone Mountain
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August 2022 by Peter V.
The clerk behind counter at the Stone Mountain store has a really bad attitude. After my car was serviced with an oil change, I went to the counter. The clerk said nothing but pointed to the credit card machine. No price, no details of the work, nothing. How ignorant can your employees be?! Customer courtesy? Not here. Then when I pointed out that the tire leak they could not find has been causing a problem for months, he told me I could not expect them to fix the problem if I did not provide with all the information. My low tire pressure light was on; I am not an expert on tires. Fixing a leaking tire is your business! What difference does it make if the tire loses two pounds of pressure a week or a month?! I have another car that I am certain needs new tires, but Mr. Tire will not be considered for that work. Do something with your personnel or continue to lose customers.
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July 2022 by AJ Johnson
Always a great experience. Zach is the best and gives sincere advice on best choice for tires. Wait time is minimal. Trustworthy and professional?
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July 2022 by Sapphire_Siren
Not only is the manager extremely hospitable and friendly, the service is lightning fast and they will now have many parts and tires that other companies don't due to being recently sponsored by a large supply company. This place deserves more business. I can tell they really do care.
