-
August 2024 by Genoa Chapman
Nice staff and pretty clean for the most part
-
August 2024 by Will Lurker
I was a member here for 2 years, and didn’t leave a review for a very long time. There were days I would give this gym 4 stars, and there were days I would give it 1 star. Let’s go over the why:
Pros: No one can deny that this gym has a ton of equipment, tons of free weights, and lots of amenities, especially the pool. The cleaning staff is always walking around and cleaning, and is really the only portion of staff that makes an attempt to look busy.
Cons: Lots of equipment, but they are old, falling apart, and often remain broken for weeks, sometimes months. Lots of free weights, but they are NEVER organized. Staff outright refuses to address this problem, even after speaking with multiple managers and corporate staff. You will spend an extra half an hour trying to find your dumbbells, as they will never be put back in their proper place (if at all), and there are way too many weights for you to have to sift through to find the one you’re looking for. The pool was broken at least once a month, sometimes for several weeks at a time. There was a shooting a couple years back that staff/management said they were working toward preventing, yet none of the rules they enacted to do so have ever been enforced. As far as the staff: if it’s not the cleaning staff, they will sit on their phone/computer for hours and will not acknowledge you or any concerns you have. I’ve informed staff on duty that the bathrooms are out of soap and toilet paper, and they simply continue to sit on their phone and will inform the cleaning staff so that they can get to eventually. You’ll also never see the same staff there for more than a couple of months- I’ve never seen such a high turnover from any business. I later found out by talking to corporate that if a complaint is made against the staff, they resort to just laying off the whole staff and hiring new workers. News flash: that’s not the best way to run your business. I’ve seen those same former staff members go to gyms in the area (PF, Fitness Connection, Crunch), and they are so much nicer and actually do their jobs happily. Finally, the locker rooms at this facility boast lockers that are dated and falling apart, and the bathrooms and showers are covered in mold.
Overall: I really encourage members here to look elsewhere, and see what they’re missing out on. I just looked at this club’s rates, and they have skyrocketed up from what they used to be- they went from $30/month to $40-45 a month! Let’s put this into perspective: if you want a clean gym that has none of the cons I listed above, go to the Planet Fitness across the street- they are $10/month. If you need free weights and can’t do PF, go to Fitness Connection across the street- brand new gym with brand new equipment, also $10/month. You need a pool or cycling classes? There’s a YMCA 10 minutes down the road. I have been to really nice LA Fitnesses, and it’s really depressing that they can’t even attempt at keeping standards across all locations, including this location. I would love to see improvement from this location and have given countless feedback to staff members and corporate employees to do so. However, after two years of trying (and many years before that of the same issues I listed, based on other reviews I see on here), it seems like they have no interest in improving this location, as well as many others in the Atlanta area
-
August 2024 by mr robot
Nasty.
-
August 2024 by Aleitha Thomas
Lafitness is a good gym and very clean
-
July 2024 by Jonathan Wyatt
The a.m. Staff here is top tier..! Marilyn, Malick & the front desk ladies are truly polite with great spirits...
-
July 2024 by Roman R
Locked myself out of my car. Their GM Greg helped me open it back up. Thanks Greg!
-
July 2024 by Mark Robinson
Great morning staff
-
July 2024 by O2 unlimited
It's always clean
-
July 2024 by Michele M
The gym has been clean and smells great as you work out. The clean fresh smells make a huge impact as you work out. Sharon for Zumba on Saturdays 4 ever please and thank you. She is a great instructor.
-
July 2024 by Ces Stein
When I checked Ty and Morgan welcomed me as if I was a regular. We talked briefly and they were personable and kind When my earbud fell under a machine Morgan smiled and said no problem got Marilyn and Ty to retrieve.and reassured me that this had happened before. Other members were quite pleasant. This is what I know from my professional executive experience, if the employees are seem pleased and happy to work for a business that that usually filters down to the customers.
-
June 2024 by Jim Potter
Really old equipment, needs to be updated, worn out carpet with holes in spaces, people are friendly, both clients and staff
-
June 2024 by Meta Darnell
This LA Fitness is so clean and so much fun! Leon was kind and friendly and allowed me to enter even though my membership was in another state. From the
Zumba classes to the cycle classes to the Juice/smoothie bar; I enjoyed myself and will definitely come back again !
-
June 2024 by Harriet Russell
Just walked in to this location as a trainer from another LA Fintess and I am ready to relocate. Leon was inviting and supportive. Everyone was warm and friendly and eager to make us feel at home. It is a beautiful space.
-
June 2024 by Flo Mayes
I brought my grandson and the staff was super helpful and kind. Tai who assisted us at check in, was especially helpful, positive, and professional. I like the layout of the gym it's all on one floor, no stairs.
-
June 2024 by Bradley Simmons
I went to this LA Fitness to get signed up for membership and start getting my physical life back in order.
I had a great (fun) conversation with the general manager - Leon and Ryan. While there were a couple of computer glitches, we still got everything worked out.
The location and equipment are spotless and well-maintained, everyone seems friendly and happy to work there (which makes an unbelievable difference)
If you’re in the Stone Mountain area, check this lace out.
