-
December 2023 by Clint Collins Jr
The customer service is outstanding. I always come here for my musical needs. 12/22/23 I appreciate every little thing every employee helps me with. Thank you all again!!!
-
September 2023 by Chris Clark
Phone call with Mark. Was a cool Kat that was proper, respectful and helpful and not too smug. Ask for this guy, for sure. Thanks for your help.
-
June 2023 by Elliott Schwab
Attempted to start a trumpet rental but the credit card processing system can take at least a day. Therefore we drove 2 hours in total to wait an hour and be told you have to come back to pick it up.Corporatization of a musics store on display. Unfortunate to see in what should be an exciting experience.
-
May 2023 by Walter P
Amazing customer service. If you come to this location ask Noah for some help. Today I came in looking for a guitar as a gift for someone. I have no knowledge about guitars but Noah was very helpful, he gave me his humble opinion/advice on guitars, overall a very good experience. Thank you Noah
-
January 2023 by Eva W
Shout out to Mark B. for excellent customer service. I needed new strings on my instrument with a quick turnaround and he made it happen. It made my day!
-
October 2022 by Sherlonda Baskin Smith
My son has guitar lessons here. His teacher Warren is great and he does such great work with my son.
-
September 2022 by Drew F
sadly, I've coming to this location twice in the past week and got no service. I played a few keyboards. Even had to turn on a few keyboards to try them. Some I couldn't get working. No one ever acknowledged my presence. I hung out at least 15min each time to no avail. I observed workers behind the counter but no one greeted me on either visit. I took my business to guitar center they were on me the moment I walked in and gave me a fair deal.
-
May 2022 by Alonso Padron
The store, products, and customer service here is outstanding! I had a guy name Andres who helped me out with shopping for a Les Paul, and he was very cool, down-to-earth, friendly, and informative. He let me try as many guitars as I wanted to for as long as I wanted, and for as loud as I needed to truly test the guitars out.Also the store is clean, organized, and they offer good prices and had a discount on their products that other stores did not have.I highly recommend this store!
-
May 2022 by Rina Mclean
I have never had a bad experience there. Staff always helpful and quick to answer questions and will call someone else just to get an answer for you. They will also get items from their other locations brought over for you as well. A flute I wanted was in Marietta and I waited for one day for them to get it. I got the call the next day that it was ready at 2pm.
-
May 2022 by Alan DuMestre
Hi All: I really want to thank Skip at Ken Stanton Music in Stone Mtn. a very professional staff and after sales service!! I had bought some PA equipment and was having trouble hooking everything up and Skip was glad to stop by my house and help me get things sounding right.. and he got everything working properly !! I highly Recommend Ken Stanton Music!! You guys Rock!!??thanks again !!
-
March 2022 by Matt Martinez
Had been in the market for a drum set for my son & I to goof around with. Wasted time on fb marketplace for 2 weeks...sellers not serious, not replying, irrational, not giving full info, etc... stopped in here today & found a new set for maybe $50 more than I could have found used. Staff was attentive, addressed my concerns, & I didn't have to go through all the rigamarole from marketplace. Thank you! Repeat customer!
-
February 2022 by Ishmail F.
Gotta give equal credit to everyone at this stanton store for their great customer service which is something that has been hard to come by in this state for me since i moved here. Thank you to West (or Wes i think) for providing essential electric guitar knowledge before I made a purchase and even taught me how to tune by ear. Definitely coming back for more equipment in the future.
-
February 2022 by Enoe Acabal
This place doesn't care their clients.I have been buying here so many music items, but I will never comeback again.Last item I bought was strings for my bass.My bass is 5 strings and by mistake I bought a set of 4 strings.I went back to exchange them, but they didn't allow me to do that because the case was open.So they lost me as a client, they also lost my recommendations.All this just for $20.Not a smart move from them.
-
December 2021 by Ben L
Was helped by an employee named Parker today in order to find a very specific guitar for a Christmas gift. It wasn't in stock so Parker patiently contacted the distributor and called me back twice to get me exact details. He then helped get the order inputted and let me know a delivery ETA. Awesome customer service, would highly recommend.
-
November 2021 by Vic Ricchezza
This is my local shop and I've bought a nice amplifier, rented my kid's violin, and pestered the staff almost weekly with my questions and requests to play various instruments. Everyone is friendly and helpful and the pricing is fair and reasonable. I also had some good repair work done through their subcontracted luthier.