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October 2023 by Good Vibes Only
I've visited this location twice and really like it here. All of the employees work together on customers heads, to save time and make sure that you get the style that you want. The prices are very reasonable. I do suggest getting there when they first open if you want to get in and out.Update:I definitely will not be back here! I spoke with Fatima yesterday, who told me to arrive between 930-10:00am today, considering their Website says that they open at 930am. I only wanted 2 braids to the back! Me being punctual as I am, I show up around 921am. I tried going to the door at 9:33, and it was locked. After so long, I spoke with Fatima who advised me that her daughter was inside of the shop with the door locked. Why was that when they are scheduled to open at 930? So, after finally being let in at 945am, I waited for close to 30 minutes to get two braids! The first employee looked lazy, walked around slow, and had no get up and go about herself. On top of that, the rest of the employees came dragging in with their breakfast, which they ate while another customer waited to get her hair done. The worse part is that they weren't even woman enough to say anything directly, but communicated with each other in their own language. When I told the daughter that I was giving them a bad review, her reply was "Whatever". It definitely is whatever because I want be back. I work too hard for my money to be spent on individuals who cares nothing about their jobs or customers. I hate this experience, because I've dealt with them in the past. The only reason why I gave two stars, because the lady did my braids good. But, I had the worst experience just from getting two braids! I know that they will respond to this review, but it's my fault for not looking at the past reviews from 2 months ago. This place has gotten really bad!
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August 2023 by Aeriole Terry
I called at 9:31am this morning and was given an appointment time of 11:00 am. I arrive almost 30 minutes before the appointment time so I can do some work on my laptop. I took my hair bonnet off which I'm guessing at that time the head bia in charge saw my hair was short. 11:27 rolls around and I ask when will someone start on my hair. The reply was the lady who can braid short hair will be in around noon. I ask why didn't she inform me of this and this idiot says the girl didn't know I had short hair. Comical. Is it me reaching or was it not the appropriate thing for the head bia to let me know something as simple as hey someone won't actually be able to assist you until 12. Sum this up to poor customer service and unprofessionalism. Do not spend your hard earned money here. It's plenty of other places in the local area and in the Metro area period.UPDATE:Ignoring the head bias reply because I was more than polite and patient. Again no accountability for poor communication and unprofessionalism smh. She did not speak to the issue at all. I literally went down the street to Emmanuel's Hair Braiding and experienced no issue.Communication and time of service was impeccable.
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July 2023 by Lisa Lisa
This place is the WORST! They are rude and disrespectful. ESPECIALLY the owner FATIMA. When you want to fight your customers there is a problem. I literally saw a Demon manifest in her eyes. And to top it off… she cannot braid.BEWARE!!! I warned you. DO NOT GO TO THIS SHOP. They will twist your words around and they all will follow suit. BUNCH OF NARCISSIST in there.Let’s not mention KIA was 2 hours late coming in. She ALWAYS use the excuse of her baby was sick. Find another excuse… that one is worn out.Kia started on my hair then her no braiding mama TRIED to do the back. You will not tell me how to spend my money. I wish I can give a ZERO. It nasty and the place smells. AGAIN, YOU HAVE BEEN WARNED!
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July 2023 by MaryAnn Ma-Nais
Omg! The service was excellent! The prices are very affordable! Found this place from a review on TikTok. Walked in last week for smedium knotless, mid-back & they were finished 4 1/2 hours later. I love that they have a mixture of age appropriate braiders. I will definitely be a return customer. ❤️
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July 2023 by Da Real_Izzy
I get the best experience everytime I go get my hair done at Fatima’s hair braiding shop I have been getting my hair done by Ms Fatima since I was 6 years old me and my family still go and get our hair done at her shop I love how she welcomes her clients and her braiders make sure they make u comfortable and they always crack me up with they jokes I love the place and I will always get my hair done at Fatima’s for as long as her shop is in businessServices: Braids
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April 2023 by Chelsie Simpson
My hair was so pretty and I got compliments everywhere I went. My stitch cornrows came out much better than I anticipated
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March 2023 by Kiana Jahnay
I came in for knotless braids. My hair looks amazing and it is the exact look I wanted. 2 people braided my hair so it was done in no time. I will definitely come back. It was worth the hour drive.Service: Braids
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March 2023 by Vanessa Flemings
Always efficient and fast! Very professional! Nice and comfortable environment!Service: Braids
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January 2023 by Mommy Tee
If I could give this place 0 stars I definitely would. I had to call the police on these ppl because they tried to take my money and did not service me at all !!! Did not even touch my hair. They charge wayyyyy too much and the work is NOT worth the price.
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January 2023 by Giselle W.
Had me waiting on someone to do two braids then when the person comes they still want me to wait . After I called sooo no mam I'll pass
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December 2022 by Cathy Page
I love Fatima she made me feel so welcome as a New client and everyone was so nice and not to mention my hair turned out really nice got many compliments will be a regular client.Service: Hair extensions
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December 2022 by Teneaski Troutman
They always do my daughter and my hair right and we like going there and they have reasonable prices as well
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October 2022 by Stephanie Rice
2 weeks in and 6 braids have come out! Never again will I go here.Service: Braids
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October 2022 by Donna Miller
Too much money, with bad service. Ower has no kind of professionalism!!Service: Braids
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May 2022 by Denise Miller
My first visit was not good..I called got 1 price to take down my braids…when I got there the price was change to more… they told me the owner gave me that price and she wasn’t there when I got there…I don’t think I will return based on that experience…The workers seemed friendly
