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July 2024 by fredric whitehead
Horrible customer service !!!! The day time clerk is absolutely the WORST. Long story short. About three months ago, I deposited some cash on a cash app card at this location.
Today, I came to the location inorder to conduct the same business. Upon opening the app to get the bar code ready, I approached the counter and ran into the worst customer service EVER. Upon asking the clerk to load said funds, she said we don't load cash app here. Upon explaining to the clerk that I recently loaded funds here some three or so months ago, she advises that she has been here a year and has never loaded funds. Now... I know I'm not crazy. Furthermore, she was rude and very dismissive towards me asking questions in order to gain a better idea so I could notify cash app to advise them that their app may have a flaw. You see, the clerk was in her feelings because she probably doesn't know how to have an intelligent conversation with an intelligent person. She even had the nerve to state that because I am a man, I shouldn't be having a conversation with her period. Wow!!! Well... the security officer standing next to me surely didn't see anything wrong with the situation. After reading several reviews, I see that there are several comments regarding this one particular clerk.
Going back briefly to the day I deposited money on my cash app card, I recall witnessing the store manger having a discussion with this one particular clerk, who seemed to always have the need to get the last word in. Fast forward to today, I now know that my days of coming here are over until they retrain the entire staff, and write this particular clerk up for her RUDINESS towards customers. Family Dollar please get rid of this clerk, fore she is ruining your business.
I have worked as a police officer in the area for the past 18 years, and I have NEVER in my life experienced this level of rudiness over a simple question. Yes... some my say that I am in my feelings. However, if this behavior is allowed to continue, it easily says that the company does not care about the customer's experience while spend our hard earned money at your establishment.
Shame on the company. Shame on the manager. Most importantly, shame on the clerk for not exercising alittle emotional intelligence while engaging people.
Don't spend your money here.
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May 2024 by Jus Toya
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April 2024 by Noemi moreno
I have to give this store a 3 star just because the cashier at this shift is shush as…… they have nice stuff and the rest of the staff is very nice and attentive but this lady here loves to ignore people and act like she’s being forced to be here and the worst part she is making me not come back here just so I don’t have to see her again
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February 2024 by Jay diaz
Standing outside waiting arguing with the worker because she's late to work
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February 2024 by Denise Johnson
Inconvenience they have changed there hours from 8am to 9am people are up and out everything needs to be open at 8am damn
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December 2023 by Angel Cox
The service was extremely rude !
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August 2023 by Fletch Page
9:27 doors locked. I needed t9 grab an important item.
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August 2023 by Terra Williams
Customer service is horrible
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August 2023 by Tigress08 Forever
Clerk was very helpful and friendly
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August 2023 by Janiya’s World DUH
They are never open on time in the morning
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May 2023 by Charles Noel III
It’s 9:43 the doors are locked and the lady in the orange is screaming we closed. Smh… Closing time is 10pm. I am calling And sending this to your corporate tomorrow morning! Horrible service. They always close early. I never say anything but enough is enough. If you don’t want to work there get another job! She is killing your business!!
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April 2023 by Karen Steward
This is a nice a family Dollar. Friendly employees and clean.
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January 2023 by Allan Chapple
The people were amazing and helpful, the products are top notch, just didn't have what I needed. More than one product but understandable considering the supply chain has been broken ?
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October 2022 by Kanan Shah
It was interesting. This is the first time that I have entered a dollar tree/family dollar combo store. They had a wide variety of products however the refrigerated section was low in supplies and there was a bottle of cream that expired on 8/8/22. I let the guys in the front know and it was pulled out. Hopefully they will go through the other food products.
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September 2022 by Diane Kirk
Well stock nice people and polite
