-
April 2023 by Bridget Gantt
The lady at the counter when we were checking out started yelling to everybody about getting thr ground beef from the cooler. Apparently these were items that were not be purchased because on two of the cooler doors there were signs saying "DO NOT PURCHASE" , However I did not get this out of the door that said that. So I begin to tell her that I got these out of the cooler 4 door down which did NOT have the sign. Mind you, I am the only white person along with my father in law and she starts getting extremely aggressive and very loud and we are maybe 3 ft from her face. She continues to be condescending and asked if we could read. I said, "can I ask you a question..why are you being so loud and causing a scene , and she said this is the way she was. So, she says to every customer behinds us that they were all witnesses of trying to buy the meat. And I said to my father in law that just give it back to her. And then she tells me that 1 WEEK AND A HALF AGO THEVPOWER AND LIGHTS WENT OUT I ASSUMED MEANING TGE POWER AS WELL. SO I ASK HER. WHYBISCTHE FOOD IN THE FREEZER STILL IN THERE IFVWE CANT PURCHASE ANY OF IT. SHE SAYS THEY HAVENT HAD TIMETHERE WERE 4 EMPLOYESS ALL JUST STANDING AROUND THAT I KNOW OF AND WHY SHE CANT GET THE BAD FOOD OUT OF FREEZER AFTER 1WEEK AND A HALF . SHE WAS YELLING THE ENTIRE TIME AND JUST VERY AGGRESSIVE. I KNOW THAT IF IT WAS THE OTHER WAY AROUND WHERE IT WAS THE ONLY BLACK PEOPLE TRUST AND BELIEVE IT WOULD HAVE BEEN AN ISSUE BBECAUSE OF FEELING ATTACKED. WELL WE FELT ATTACKED AND THERE WAS NO REASON FOR HER TO GET SO LOUD AND OVERREACTE. THEN WHEN THE NEXT CUSTOMER COMES UP TO CHECJK OUT , SHE HAD A COMPLETLT DIFFERENT ATTITUDE AND HER VOICE was completely normal and nice! I think were discriminated against and I used to love family dollar but today topped the cake!!
-
February 2023 by Armeda Jones
Most people go to the dollar store to save money not to be ripped off. The pricing is wrong throughout the entire store and when I was being checked out and mentioned it the sales person was completely rude about it as if it's my fault you guys have incorrectly priced all of your merchandise. It's false advertising at best to have one price on the shelf and a completely different price at the register!!! Items marked down by several dollars only to be marked up when it's time to pay. I will NEVER spend another dime here. Then on top of that to be told by the rude sales person that you guys have a sign on the door as if that helps the matter. 1st of all the sign is small as heck no one can see it from the outside especially because your windows are tinted. You need to be shut down
-
October 2022 by Charles Ragans
I had a great experience at family dollar. I found all the items on my list and the staff was very helpful with something I missed but asked at the register. The store was very clean and nice.
-
May 2022 by Casie Dennis
I bought old food here but trashed it, just wanted you to know
-
May 2022 by Jinesha Franklin
store always clean and great customer service. this my first go to family dollar store.
-
January 2022 by Sigma Glock
They tell men we can't let you use the restroom because of covid. But they allow women to use it. This is the third time I've asked and they said no but each time they allow the women. I spend just as much money as any woman who come to that store.
-
September 2021 by Miana Kenny
Great friendly service and fast and so polite.
-
September 2021 by Margaret A Caldwell
Staff very helpful. Everyone nice
-
August 2021 by Ashley Lavender
They store schedules says they will be open at 8 am to 10 pm everyday accept sunday. They are closed for an hour 1130 until 1230. I called the manager told me this. Then two employees just pulled up a boy and girl. Several people have come and left. They don't have a sign to tell people anything. Doors are locked and they are not answering they came to the door to let the employees in. No reason to be closed.
-
July 2021 by Tramaine Thomas
I shopped at this location yesterday and needed to return a battery that did not fit my smoke detector. Let me just say the the store is pleasantly clean most of the staff was friendly. I'm not sure what it is with Family Dollar as a company but your employees lack professionalism. This location as well as the location a mile or so from here have some of the same issues. Congregating, discussing personal business in front of customers. I am baffled by this and it's clearly a lack in leadership. 1 employee was wearing a mask ! I asked why aren't the other staff members wearing a mask? The store manager seems to be a hard worker however , she desperately needs training. She clearly was annoyed, stated she needed to call someone regarding my return because the package was open. I expressed I was looking to exchange however I didn't see other options.This is a community store.. you have job because we the consumer support the business. Again the lack of professionalism needs to be addressed immediately!
-
July 2021 by Kedric Green
Not clean! Boxes everywhere. Rude employees who knows nonething about customer service, who likes to argue with customers. And the employees act like you are in their way, while I'm trying to spend my money. I will suggest spending your money elsewhere.
-
July 2021 by Misha Andrew-Peterson
Friendly staff. Clean store. Bathroom is out due to Covid-19, a little inconvenient but understandable.
-
June 2021 by Mrs. Tashima Ealy
Cleaniest place and friendliest staff...refreshing!
-
April 2021 by Maya Gordon
Friendly representatives and I found what I needed at a great price.
-
March 2021 by Riva Harvey
Clean, spacious, no boxes all over the floor & great customer service. The gentleman that was there when I entered and left the store was well mannered and good. Better than the one on Dekalb Medical, which have boxes everywhere.