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October 2023 by J’Adore La’jay
Customer Service sucks. Employees need to know Customers are the ones why they still have a job. With no customers or just simply being rude for no reason make a person don't want to spend there money at this establishment. Me personally don't care about the discount on low price shoes, when the have other shoe stores that have sales I can go to with good customer service; for example Footlocker , Nike, Champs, Finish-line, Foot-action, Hibbett Sport.
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October 2023 by Marquez Wilson
Lazy employees and they close earlier than listed hours. Drove 45 minutes just to walk to the storefront, pull the door, and realize they closed 55 minutes early!!!!
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September 2023 by net cort
This place is amazing! The customer service is really good. I had such a wonderful experience. KJ and Shamir really know their shoes. KJ and Shamir were super helpful. I for sure will be coming back. Plus, the selection of shoes is beyond incredible!Thank you for a fun way to spend the end of my day
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July 2023 by Al T.
This store horrible they gone laugh at you and laugh in your face !!! It's crazy I'll rather go to another Dtlr
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July 2023 by Jam
Found what I needed but the customer service was horrible and not very welcoming. I needed a shoe and was not acknowledged. Cashier acted like I was bothering her by needing to ask a question about why the tap wasn’t working during check out.
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April 2023 by 7thwdTroopa
smh. horrible customer service for a cashier…wont ever see my me again✌?
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March 2023 by Tyrika M.
The CUSTOMER SERVICE HERE IS HORRIBLE. They laugh and talk amongst themselves with a store full of potential customers. When you walk they just look at you like "why are you here" NOBODY speaks to you or ask you if you need assistance. I honestly don't know how this location is still in business. I will never shop here again. Foot Locker, Finish Line ect. DTLR PLEASE PROVIDE BETTER TRAINING AND STOP HIRING JUST ANYONE. I can guarantee the bad customer service is losing you guys a lot of money. This store has so much potential if the right people where in place. Coming from a previous store manager of a shoe store, at the rate it's going this store won't be in business long and I'm sure the turnover rate is out of control.
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January 2023 by Ernestine Willis
Love to shop here, staff is very friendly
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November 2022 by B. Cutta
Easy pickup after raffle win. No problem
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October 2022 by Mackaronitoni85hb
The store advertised that it closes at 8pm on Fridays. But I was turned around at 730pm Friday saying that they are closed due to having to get ready for inventory. Wow. I was trying to spend money here. Dtlr has losted them a custom.
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October 2022 by Michael Hines
I walked in and looked at the shoe selection for about 10 minutes. No one ever acknowledged me or asked if I needed assistance at all.
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August 2022 by Pretty Girl
Good customer service, asking if needed help in decent time.
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May 2022 by Miya Ingram
The store is closed at 5:44 pm and the employees didn’t even have the decency to come to the door and say why. They are ignoring customers standing at the door but everyone inside is on their cellphone. If you can talk on your personal phone on the clock you can greet guests and let them know why you are always closed in the middle of the day on a Friday!!!!!! I will never come to this location again.
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August 2021 by Channie Boo Huff Queen
This store is never on point everyone in here is constantly apologizing about wrong pricing on shoes. When customers go to make purchases they expect the prices on the shoes not some random oh sorry we made ANOTHER MISTAKE. Well the real mistake is they just lost a loyal customer.
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August 2021 by Tow god flip specialist
This location is falling off... horrible section no good shoes or sizes... I had to go to footlocker 5 doors down
