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September 2023 by Kim Woolbright
I had a great experience today at this location with employee Katrina. She easily answered all my questions and showed me in my phone settings how I will need to do things when I upgrade my phone. The online chat was awful so I chose to drive to the store to get better service.Thank you Katrina for being so nice and very patient with me ?
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July 2023 by Kate DF
Recently I went here during business hours, and they were closed. I thought they maybe had an emergency, but they weren't there the following day. WASTED a ton of my time. I have actually went in the store about 5 time. Two times I had POOR service, 1 neutral and 2 decent/okay. Very unhappy with this branch currently.
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May 2022 by Jacqueline Arnold
My phone doesn't work till I use WiFi
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April 2022 by Dream Body Retreat
Called the store 5 times. And the girl answering the phone keeps playing like she can hear me and then laughing in the back ground. Im going to another store. But it’s a shame she would play with someone business like this. I wish I could call her boss
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February 2022 by Marie Thomas
Cold outside the day I went and it was cold inside the building
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March 2021 by Angelica Proctor
Sonny helped me out. He really needs to be recognized as one of Crickets best employees
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November 2020 by Aaina sweetheart
Oh my god, This Cricket store want COVID 19 exposed customer to visit in person to get refund. This cricket Store did not following Georgia/ Global health safety guidelines. It is serious issues to be noted..
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August 2020 by Henry Hunter
In recognition of Katrina's OUTSTANDING customer service, I'm going 5-Star on my rating. She went the extra mile for me and did so with patience and good humor!
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June 2020 by Natalie Johnson
I love the employees here they are always so kind to me and my husband.katrina is awesome I wish there were more employees like her she's excellent I hope she is the manager here because she sure acts like one.
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May 2020 by dda d
try to get plan a $15 today and this plan is monthly payment and lady side no its only one moth and then must payment a $30 only first month a $15 and call customer service side no its $15 every month do no't come this store
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April 2020 by 1smile716
I went inside this location frustrated. Immediately entering the girls Katrina and Tierra greeted with confidence and my problem was resolved right away. And they even introduce me to new products and I let them know I will definitely return to make that purchase. These girls rock.
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April 2020 by Theresa Malloy
My visit today was amazing Tierra and Katrina has very great customer service they handled my needs professionally and I got great I will be returning ??
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January 2020 by Katie Williams
I give that girl Katrina that works here 5 stars. I think she is the manager there, she is well mannered and respectful. She was very informed, and she gave the best deals. If you have a chance stop by the Rockbridge location and check her out. Shes great at what she does and like i said she will give you best deal out there.
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October 2019 by DESTINY HAZEL
I Wanna Start By Saying Thank You Sooooo Much Jin and Lakira! You Guys Are THE BEST! I Really Appreciate All That You Guys Has Done For Me ! You Really Went Above And Beyond For Me! I Was Really Having A Bad Day And You Guys Definitely Turned It Around For Me! It’s Not All About The Money For You Guys Like Most Places ! You Guys Really Care ! Thanks Again For It All! Especially Catering To My Kids While We Got Things Done ! Balloons , Popcorn , Water And Coloring ! How Sweet ❤️. Continue To Be A Blessing And You Guys Will Always Be Blessed!
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July 2019 by Mrs. Wilson
They sold me a stolen phone and then did not refund me my money after having issues with the phone not working. These people are frauds and crooks. Don't waste your time there.
