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February 2024 by Vimal Patel
Fast friendly service
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January 2023 by Sameerah Smith
This company is, hands down, the BEST in Atlanta. I found this place after another local company did not come through with the promises of replacing my rear window after some clown broke into my car. I waited for a response from this guy, he only read my messages after promising he'd get the window my car needed.Needless to say, I did a Google search in desperation for a replacement. I saw Auto Glass World, but they only had 3 reviews and they were all good. So, I took a chance and called. I was professionally greeted by a pleasant voice. The customer service representative, Tamara, is very knowledgeable on glass for cars. She has tons of experience, and was very efficient with scheduling.The next day, the window technician, Nick, was on it! He found my car in a sea of cars where I work, texted me when he was there and completed the replacement in under an hour. He then let me know when he completed the work.I am very pleased with the overall service and care this company gave! Hopefully, not ever again, but if I needed car window care, I will DEFINITELY be contacting this place! Thank you Auto Glass World!
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December 2021 by Zina M.
My back window got busted, and my car broken into. I called them and they came to me the next day and repaired my window beautifully. They were super professional, really good people ! My car was trashed on the inside, he even vacuumed the inside of my car for me without me knowing. So awesome, really made me feel better about the whole situation ! I strongly recommend them to ANYONE ! Thanks guys !
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October 2021 by Bonnie Johnson
Great, an they were fast
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December 2020 by Jessica Mackie
Cinebistro is better than AMC Fork and Screen!
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September 2020 by Joseph M.
DO NOT SUBMIT A DEPOSIT. THIS IS THE WORST COMPANY EVER!!!!!. PLEASE DO NOT USE THEM. I was scheduled to get my window repaired on a Monday from 2-6. 5 o'clock rolls around and they had not reached out, once I call they said they would not be able to get the part until Wednesday. Wednesday comes and they show up with the wrong part. I basically had to find the part for them and they show up to repair my window that Friday and scratch the tent on my window and of course did not offer to take anything off the invoice. Needless to say my truck was fixed a week later and they charged me almost double . I REPEAT DO NOT USE THEIR SERVICES. You will be very frustrated with their customer service and have your time wasted.
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August 2020 by Hannah H.
I wish I could give 0 stars. DO NOT SUBMIT A DEPOSIT. THIS IS THE WORST COMPANY EVER!!!!!. PLEASE DO NOT USE THEM. We scheduled to get our truck window repaired on a Monday from 2-6pm. 5pm rolls around and they had not reached out, once we called they said they would not be able to get the part until Wednesday. No update provided. We had to call numerous times. Wednesday comes and they show up with the wrong part. We basically had to find the part for them and they finally showed up to repair our window on Friday. To top it off, we were told one price and then charged another. AND THEY SCRATCHED OUR TINTS. Of course there was NO apology, NO discount just an overall horrible experience from beginning to end. Needless to say the truck was fixed a week late, we were charged more AND my tint was scratched. I REPEAT DO NOT USE THEIR SERVICES. You will be very frustrated with their customer service and have your time wasted. We are trying to post this to EVERY platform possible. They do not deserve to be in business. I repeat they are horrible. Read other reviews!!!!
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March 2020 by Kerri A.
SCAMMERS!!!!!!! I recently inquired about a new windshield. I paid the $50 deposit. I was scheduled for a 9 am install. Called several times was told tech was on the way! No one arrived until 7:00pm. He had the wrong windshield and after wasting my day was told I wouldn't receive a refund due to the cost of transport. The owners are husband and wife I believe but he proceeded to talk degrading to me and then hung up when I told him I would be calling the bank as well as the BBB. I wanted to take a chance on a small business even after I read the previous reviews (check out google reviews).....DONT MAKE THE SAME MISTAKE I DID!!!! Very unprofessional and literally they over charge!!! I got my windshield completed the very next day for $150 cheaper! They are SCAMMERS!
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October 2019 by Cat S.
After getting our car broken into while visiting Atlanta, these great people were the biggest blessing! They were fast, friendly, and professional. They came to our rescue even though it was late on a Friday afternoon in the middle of Atlanta rush hour. I would recommend them to anyone. Good people!
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August 2018 by Dea W.
I was referred to this company after attempting to get my windshield repaired. The owner and technician was extremely nice and helpful. The technician came out to my job twice to ensure he had the correct windshield for my car. I highly recommend Bernard Auto Glass if you need a new windshield. Thanks so much!
