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February 2024 by JKash
The night crew for 02/23 has terrible service. They closed 30 min early with the excuse that they had no food. This isn’t the first time this has happened.
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February 2024 by Emily Beach
Service is usually pretty good, but today when I went through the drive through (and mind you I don’t go often) the lady didn’t mute herself when she asked “is this the lady who’s always ordering plain sandwiches”? It made me feel super judged. She also didn’t listen when I gave my drink and sauce selections and, as usual, they put way too much ice in the drinks. I will go to Wendy’s again merely for the frosty’s but never again to this one in particular.
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February 2024 by Kathy Chau
Why is it that all of your sodas never taste like the specific soda that it's supposed to be? ......like I don't get how it's hard. I got a Root beer Zero today with my meal. It tastes like carbonated water with the ESSENCE of root beer. Like when companies make scented water so you can think you are drinking root beer. Basically like a fruit flavored LaCroix, except root beer. Every time my husband and I have gotten food and drinks from here, the drinks are ALWAYS terrible. Then I stop coming here for a bit and forget, then we get drinks here again and it's just THE MOST disappointing experience with this Wendy's ever. Not only that, they always put so much ice in the cup that you BARELY get soda. Almost like this location is trying to save money by not paying for the soda materials and for coke machine technicians to not come out.What are the managers, AM, or employees doing when they clock in?
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February 2024 by Darrell Green
HORRIBLE CUSTOMER SERVICE. I arrived for an Uber Eats pickup that was placed at well before they closed and I arrived at 11:50 which is 10 minutes before they closed. There was a young kid with curly afro that straight up ignored me at the window. He didn’t even have the decency to tell me that they were closed or just plain didn’t feel like making the order. So not only did it waste my gas and time for coming but the customers as well. The sign on the delivery window clearly states that they close at midnight and the fact the kid was rude and INTENTIONALLY didn’t make eye contact with me is what’s the issue. I even saw him take a look at the window after I left to see if I was still there which further proves he was intentionally trying to avoid me.I would not recommend this Wendy’s to anyone since they like costing people money and gas!!!!
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February 2024 by Juan Fonseca
Place is showing open online till midnight, its 1027pm but when you go to the location you get a message at the drive-through saying that it’s closed.
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February 2024 by Sean Carpenter
A masterclass in apathy. Unparalleled success at failure. Don’t bother going there if you value your life. The staff should all resign but I doubt they know what that even means.. The ownership is absent will never be found. One star is bragging for this godforsaken place.
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February 2024 by Dennis Casey
Service was fast, food was hot.Wheelchair accessibility: Wheelchair accessible
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January 2024 by Myriam Clotaire
I'm a Uber eats Driver and all I can say is that 99.9 OF fast food restaurants worker's are rude,with no training, they're not welcoming, and the Kellytown Wendy's is the worse. IVE WORKED AT WENDY'S 20 YEARS AGO,WE WERE TRAINED TO BE GREAT AT CUSTOMER SERVICE, AND NOW ITS A SHAME FOR THE COMPANY , THEY ARE NOT TRAINING ANYONE,BUT HIRED RUDE PEOPLE JUST TO GET HALF OF THE WORK DONE. WENDY'S NEED CHICK FILLET TO TRAIN THEIR WORKERS...SHAME ON YOU Dave's descendants.Kid-friendliness: They're not friendly, they will teach your kids to be rude and disrespectful.
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January 2024 by Nicole Johns
Everything was great except the Frosty machine froze up, and I couldn't get that.
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January 2024 by DJ
The store is trash. It’s 10:30pm but they’re closed. This is not the first, second or third time store has closed early. They need to just shut down this location entirely.
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January 2024 by Calvin Hull
The employees are rude, the service is slow and the food is mediocre.
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December 2023 by Samone Smith
Only two menu items! Just close already
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December 2023 by Destiney Shorter
I ordered 2 biggie meals. One was a double stack and the other was a chicken sandwich. I also ordered a 6pc nugget and fry. I was missing my 6pc nugget and my double stack, they instead gave me 2 chicken sandwiches. I am beyond pissed. The front is very disoriented and cannot run a restaurant by passing out incomplete orders. I paid $18.99 for NOTHING!
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December 2023 by Madison Marsengill
Everytime I’m at this location they miss at least 2 items from my order, and haven’t given me a receipt. This is so frustrating from a customer standpoint and i’ve given them multiple shots, still no luck so won’t be returning? i would give it 0 stars if i
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December 2023 by Black Reign
Fire everyone!!! This is one of the worst Wendy’s I’ve ever been to. My salad had old hard chicken and the drive thru clerk was unprofessional…. Never
