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December 2023 by Bella Rico
If you ever call to get a price make sure you get the name of the person who you spoke with and tell them to save your quote they change the prices to a higher price. That’s not good business they changed the price on me each time I called I won’t be buying parts from here.
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September 2023 by Steven Aranda
The warranty period is 3 months while everyone else is 6 months. i recommend everyone to shop else where if u want 6 months warranty.
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August 2023 by Briaeria McKoy
Terrible Company!! Terrible Service!! They’re very racist and unfair to their employees and customers who are non-white. Zero Professionalism !!
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August 2023 by JosephT
Just wanted to give a shout out to the guys at Rockdale Auto, I appreciate the engine you guys hooked me up with great prices, great service. They even provided me with a video of it running so it helped with my decision to buy from them, definitely a step above. I would highly recommend. Thank guys
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July 2023 by Tessie Whitaker
The worst customer service I ever received. Communication was horrible didn't even want to look at me while talking also $100 dollars a must at the door for wet car mats I really felt racially targeted!!
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July 2023 by Truth Will rise
Mr Orion is down to earth really cool help me with everything I needed help with thank you
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July 2023 by adam naranjo
Great service, good parts and great prices havier took great care of me and Keith took me to k row to show me their parts
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May 2023 by Lena Laflamme
Great prices, great customer service
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April 2023 by Darryl B.
I needed a rear window glass for my 2017 Hyundai Santa FeI told a worker by the name of Keith that I needed a passenger side rear window glass. After I received the glass I realized I needed the driver's side glass rather the passenger side glass. Keith had their worker remove the glass with no problem despite the fact that it was time consuming and raining. He was polite and their price was reasonable. Darryl,
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October 2022 by David McCarty
Terrible customer service. I called in prior to coming to the location and was told that the transmission I was looking for was already pulled and sitting on the shelf. When I got their they sent an employee to go grab the part. It took 1hr for them to bring the part up to clean it before I was told I could check it out. Once I started looking at it I noticed part of the cv axle was still attached. I asked the service rep (Lee) could I use a pry bar to pop cv out so I can check the shaft. Since reason client is replacing transmission is due to output shaft bearing having play. He stated that the guys with the tools went on lunch. I then stated I've been waiting for over an 1hr now. His response was you can take your business elsewhere. So I DID. I Highly recommend you find your parts somewhere, where they value there customers.
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September 2022 by Arielle
Recently bought a throttlebody. Prior to buying the part they confirmed the part fit my Santa Fe, but no the part didn’t fit and the shop is like “we sell as is”! I don’t understand “businesses” these days. I have a part that doesn’t even fit my car but “we have to look into it” is what was told to me when I asked for a refund. They are very misleading.
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August 2022 by Pie Phath
They pull wrong part even when receipt clearly states what I needed. None they less the made it right with no problems! If I ever needed parts, I would deal with again.
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July 2022 by Jake Reagin
These guys STAY in court for ripping people off. BEWARE FRAUD JUNK YARD AND LYING BROKE EMPLOYEES WHO WILL DO ANYTHING TO STEAL YOUR MONEY.NEXT COURT CASE IN PROGRESS
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January 2022 by supercar lifestyle
Ordered a transmission and when it was delivered it had a cracked transmission pan and called them and they sent me my old transmission so I removed the pan from there but what I didn’t know is that they had dropped the transmission while removing it or during transportation because after it was installed the car would not start because the pump was busted apparently when it was dropped. Had the transmission removed took it back to them and I talked to the owner of the business his name is Omar and he said he’s not going to warranty it. I’m so disappointed by how they treated me. I had to buy a second transmission which was installed and the car is running again. 1 star is too much for this place I give them zero stars . Omar I’m so disappointed in how you treated me. I’m so hurt that you know that you sold me a bad transmission and you didn’t even care to give me my money back. You know that if they dropped the transmission with that tuque converter attached the pump is going to be busted. That is the worst customer service I have ever seen.Sir your transmission is a bad transmission you can’t try to get out of this one with being technical it was dropped and damaged when it came in. It’s still sitting at that shop. You just need to give me my money back .
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December 2021 by Jacob Holder
Buying used auto parts has always been difficult for me and my family, we own a automotive business and trying to find a reliable source for auto parts seems to be the hardest thing for us but Kieth answered all my questions and was very helpful.If your looking for a good place to buy parts I recommend Rockdale Auto parts, there staff is top notch and quality of the parts are fantastic
