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June 2024 by Blanche Holmes
The staff is professional.
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April 2024 by Chelseya Haughton
I’m sitting in the lobby waiting to speak to someone about fraud on my account. It’s been 1 hour. Today is Thursday and it’s 2 o’clock not much volume in here a lot of empty seats. I don’t understand. My 1 year old is becoming irritable and when I ask how much longer I keep being told I’m next. I’ve never experienced this before.
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April 2024 by Natasha Clarke
Atm available
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April 2024 by Ree Jeena
I came on a tuesday Morning right when they opened. Only had to wait about 5 minutes. Mr. Alias came & greeted me with the upmost respect. He noticed I had a slight cough & was overheating in my hood so he gave me his last mint & cough drop all while powering on his personal fan & turning it my way. He got me in & out in under 5 minutes also (but who’s counting? ME). Which made me feel as though he was considerate of my time. Mr. Alias is the most compassionate & swiftest bank associate i have ever encountered. As long as he is working at this Navy Federal this will be my go to.
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February 2024 by Night Hawk
Professional and efficient. Good service!
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February 2024 by Marina Brhane
Went inside today and Tonia helped me with what I needed. She is such an amazing person. She was very professional and had such a great vibe.
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October 2023 by D SHIRLEY
Neva can get used to standing in line. Especially after my discharge from service....I hate it!!
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September 2023 by Nancy Livers
Have moved all my banking to Navy Federal. As a Marine this is big
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September 2023 by TKH20 IV Hydration and Wellness Cafe, LLC
I went into the bank in Stockbridge to do a wire transfer. This is my first transaction with NFCU. The next day I get a email about another wire transfer that I did not make. Called the customer service line and they stated it was mistake at the branch. I was told because they have to ask another bank for the wire transfer to be refunded it might take weeks before I can get my funds back. This is unacceptable because they made the mistake and I am being treated as if I made the error.
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September 2023 by Mario McAllister
Horrible banking institution. Froze my account with no explanation as to why. Completely inconvenienced my entire weekend.
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August 2023 by Quinterious Amey
I chose a credit union that breaks the law??♂️ Everything started off fine with Navy Federal until they were sued for breaking consumer law. Navy federal really needs to hold training on there so called security team etc. they are not attorneys, their just regular people with a job denying 90% of their fraud claims, making decisions on how they see fit and taking money out of accounts in which they are still breaking the federal electronic transfer act.
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July 2023 by Sierra Williams
Hands down best navy federal branch experience I’ve ever had. Conyers is always slow and the atms barely work. Brookhaven is super crowded no matter what. I debated on coming here to Stockbridge or riding a little further to the McDonough location and I’m SO glad I came to this one. I was in and out in maybe 6 minutes total. There’s active police presence in the parking lot. Everyone I interacted with was very polite and professional. Tiffany, my teller, was amazing. Noted I did come on a Thursday morning right after they opened.
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July 2023 by Elizabeth Louis
I must say that my experience here at this location is always great. Inside and out. Today I came inside to get a new card and when I say my card was ready in less than 3 minutes. That's amazing. It's very busy but the staff are pleasant and swift. Thank you. Oh and I've been a member since 2010. Great job
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July 2023 by Kristal Cunningham
The staff is very unprofessional at times. This location is definitely going down hill fast. 30 minutes to get a replacement bank card is ridiculous and especially when it's not super busy.
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July 2023 by Brionna Ross
Super slow omg
