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December 2023 by Dorothy
Does anyone pick up the phone they just want to put you on hold all the time
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December 2023 by Karen Reynolds
Always clean and well organized.
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November 2023 by S Harrelson
Don't waste you're time calling they will not answer the phone
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July 2023 by Clifford Mcnabb
Great experienceTop notchA real Napa store
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May 2023 by Jack Nichols
Didn't have the right parts. The one that they sold me was wrong
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May 2023 by Rayon
Staff knowledgeable. Was out of there with my parts in a flash.
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February 2023 by C Ajar
I was sold the wrong part, the new part was reordered. I was told the new part would be in on Monday. Very professional and the courtesy was awesome.
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January 2023 by Jay Goodwill
Mike is the best. Always willing to go about and beyond.
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November 2022 by The Life and Times of Yoboislim
They had the part I needed. Great store. Other stores didn't have the part.
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October 2022 by Michael Marks
Very helpful and eager satisfy one's automobile issues too send them on their way happy. ?
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October 2022 by Direck Touyouh
Do you pay a little more? Yes, but when I say NAPA is on point. They greet you, tell you they will be with you in a moment, or ask if anyone is helping you yet. They immediately get the part and your transaction is completed in under 2 mins. Bypass all the other wannabe parts stores.... too many young, inexperienced, don't care, texting on their cellphone employees.
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September 2022 by Troy Churchill
You need to change the hours on your door. I showed up at 530 PM to pickup an online order that I had placed earlier. I don't have all the time in the world to go around to various stores looking for an oil filter. Which I found just down the road at O' Reilly's. Or money for gas.A simple printout taped to your door will do a hell of a lot more than Sending Emails or Contacting Customer Service ever will.
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July 2022 by DOHC 106
The employees are always courteous and the store is well stocked. Per the website, the air filter for my 2010 vw beetle 2.5 was processed and ready for pick up within 30 minutes. A perfect fit.
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July 2022 by Veronica S.
I have a Honda CRV and the battery is small. After having visited a different Napa, this location has awesome customer service. I called in advance and spoke with Lucious who was extremely pleasant and customer focused. Great place, great people, I would recommend giving them your business
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June 2022 by Jasper Spruell
Please change the hours on your website to match the hours on the door. Website states you close at 7:00pm it is 6:30pm and the door closed. Desktop printed sign states you close at 6pm. With gas at $5 a gallon NAPA you have to do better.
