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June 2024 by James Wittman
I walk in at 1720. There is only one associate working the counter. It happens. I have to leave about 1730 because I'm in my wife's van and she has to head to work. I come back in my car at 1802. The doors are locked. These are not the posted hours nor are these the hours online. It's confusing because Napa and this location especially are exemplary. Often times if you shop around other parts stores will tell you they dont carry it, it's a dealer part but napa will have it. Many times in stock. Great location if you need a part but be mindful of them potentially closing early and without warning. I need a belt that only they have locally but my neighbor will have to wait until the morning for that.
Edit: I now see based on other reviews this is a persistent problem. I should've read the reviews. I wasn't aware of this. Why post business hours that you have no intention of keeping?
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March 2024 by Dwain Snow
Great parts store and had what I needed.
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December 2023 by Dorothy
Does anyone pick up the phone they just want to put you on hold all the time
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December 2023 by Karen Reynolds
Always clean and well organized.
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November 2023 by S Harrelson
Don't waste you're time calling they will not answer the phone
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October 2023 by Carlos Payne
Friendly counter person
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July 2023 by Rodney Hindman
I love it
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July 2023 by Justino Lopez
Had what my customer needed
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July 2023 by Clifford Mcnabb
Great experienceTop notchA real Napa store
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May 2023 by Jack Nichols
Didn't have the right parts. The one that they sold me was wrong
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May 2023 by Rayon
Staff knowledgeable. Was out of there with my parts in a flash.
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February 2023 by C Ajar
I was sold the wrong part, the new part was reordered. I was told the new part would be in on Monday. Very professional and the courtesy was awesome.
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January 2023 by Jay Goodwill
Mike is the best. Always willing to go about and beyond.
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November 2022 by The Life and Times of Yoboislim
They had the part I needed. Great store. Other stores didn't have the part.
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October 2022 by Michael Marks
Very helpful and eager satisfy one's automobile issues too send them on their way happy. ?