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“Jada was amazing, she was friendly, very knowledgeable and answered all my questions. She was patient and even stayed helped me even though it was passed time for her to get off. Her customer service skills are phenomenal. I’m very please and will send everyone I know to see Jada.”
“10/10 .. I have actually been here a few times throughout the years to have my kids phones and tablet screens replaced and I must say they are the most affordable and fastest in the area. Kim is always the one to help assist me and she is the sweetest. I will not go anywhere else. Thanks kim”
“Happy Monday y'all at the first of the month got to go to Cricket service and you get a chance membership for a whole year be blessed not stressed let's get it”
“I love this store. I changed from another carrier a couple of years ago. The expertise, care and honesty that the staff always provides is why I only go to this specific store. Regardless of who I've dealt with over the years - they have all provided a quality experience. Keep up the good work. They must have great Leadership!”
“My experience with Adeshia was delightful and wonderful ,she’s “A”plus with customer service beautiful and pleasant ,have such a wonderful smile that lights up the day ..she hands down the best ever.! She works fast has great confidence”
“Katherine was a superrrr rep!! She helped me with my issues and was very informative! Friendly and polite until the very end. Will definitely be back in the future.”
“Susie gave me some of the most kind, thoughtful, engaging, and just downright phenomenonal customer service I ever received. I came in to deal with a mistake another employee made and she handled everything with so much care and grace and took care of me like I was someone in her family. She definitely needs a promotion or raise!!! Couldn't have asked for a better employee to help me with my phone!! If you're going in for a new phone or anything please ask for Susie ?”
“New manager by the name of Bernard helped me tremendously and made things right. He's the epitome of great customer service. I never liked coming to this Metro store but I will from now on. Thanks again Bernard.”
“This is basically my go to Walmart. Well it's probably in my top three. The Walmart here, in Conyers and Fayetteville. The customer service is nothing to rave about but they're usually stocked with everything I'm looking for at the time. This Walmart in particular has been having some really fresh produce lately. I usually never shop for produce or fruit here but we just got two big batches of strawberries . Also, I found this out tonight, pretty sure it's nothing new but it's new to meeeee soooooo, if you ever forget your card or leave it in the car, just hold your camera up to the self check out screen. It'll take you to the app and you can pay for your groceries there. As you already know, they STILL don't have Apple Pay so that's the next best thing.”
“I won't lie, I've avoided T-mobile stores because i wasn't a fan of the customer service during the merge. (Former Sprint customer). I HAD to visit the store because my phone screen went out and my replacement was sent to the store for pickup and exchange. It was the best experience. Lexx took care of me quickly, recovered what could be recovered without access to the screen, service was fast, friendly, seamless. AND I left with an Onyx studio upgrade. ??”
“I went in store today at about 10:30AM to exchange my modem. I walked in to a scene with a customer being unreasonable with a store employee. Shantia (I apologize if I misspelled) was so kind, courteous and patient with the customer who was asking for something well outside of her job description- the lady had an issue with her Apple ID. The customer was rude, and disrespectful but Shantia continued to offer her help with what she could despite her demeanour. Another customer was causing an issue over the people with appointments being served ahead of him- he was a walk in. The employees at this location are generally always very accommodating and do their best, and I was disappointed to see folks treat them so badly.”
“I recently purchased a new washer and dryer for my son and daughter-in-law via the website but due to a tech issue, the ship to address was changed there was no option to correct online. I called customer service and spoke to Ms Nola, who was a lifesaver! She was extremely professional, very helpful and immediately corrected the issue. My son said the delivery and installation team was awesome too! Great employees and products!!!”
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“These ladies had this location smelling wonderful, they had the best music playing, they were friendly and helpful and we chatted like old friends, best metro I’ve ever been to, hands down ?”