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September 2023 by antwine` gilmore
Problem didn't get completely resolved but the customer service was good.
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September 2022 by Leo Cruz
I came into upgrade my phone and the young ladies are so helpful! Even gave me a deal on my case! Thank you Jessica and Christina highly recommend coming here !
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June 2022 by latanya cash
Jacqueline went above and beyond for me and my mom!! She was so patient with trying to sign her up for a discount program. Smiling the whole time!!! Thank you Jacqueline your customer service is excellent!!! First time experiencing that kind of customer service at metro.
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September 2021 by farron philpot
House In The Park on the Sunday before Labor Day every year. The BEST WAY TO END THE SUMMER!!!
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April 2021 by b p
Julian kinlock and Tony Rogers went above and beyond to help my husband and i switch carriers and also switch to iPhones from android phones for the first time. They were very knowledgeable about the company, the phones, and the service plans. Their great customer service skills made me feel comfortable/want to spend my money at T-Mobile. These guys are awesome and they never rushed us, or made us feel like being indecisive was bothersome them. They worked with us for 2 hours and the end result was 3 new lines (2 iPhone 12 Pro Max's and one SIM card for my son's phone) They work very well together which is a great thing to see in a company. T-Mobile is lucky to have these guys on the team. We left out spending more money than we would have with our previous carrier, but working with Julian and Tony, it felt well worth it. Money well spent. Thanks!
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February 2021 by Robert Wilson
Went to change my cell phone service to t mobile. Rude employees at this location and the other t mobile nearby have convinced me to shop other brands instead
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December 2020 by A P
Christina was amazing great customer service even went the extra mile after attempting to contact two of her store managers and they never responded to her after a hour. She is new and she is amazing. She is still learning and she went through a lot so I would buy a couple of phones. Thanks sweets
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May 2020 by Jamarious Cook
I purchased an item from this store and the very next day I was rudely told that I couldn't return it because it was dirty . Nevermind it was never used anything .
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December 2019 by LadyLoLo Banji
I loved the customer service here ! Please stop by and see Elizabeth she’s so helpful and a sweetheart ❤️❤️
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October 2019 by Kathy willsmith
They were rude and couldn't do their job. The lady over the phone helped more than these lazy workers... It was an easy task that every store can do but apparently they "couldn't"... I am not hard to make mad but this was unnacceptable!
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August 2019 by Jedi
Elizabeth was super fast and very friendly. All of my questions were answered, and all my concerns were laid to rest. Overall could not have asked for a better experience. Go see my new bestie Elizabeth and she will take care of you!!!
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August 2019 by Tonia S.
The customer service here is A1! They made me feel like I was their only customer and that all of my needs were what mattered most! Thank you
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July 2019 by Balinda Shinault
LIZ IS ALWAYS HELPFUL FRIENDLY AND ALWAYS AVAILABLE. MAKES ME VERY SATISFIED WHEN I COME TO THIS LOCATION
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July 2019 by D P
This service is well balanced as the employees give great Intel about the various types of phones and the plans that come with them. I am very contented to be with Metero Pcs.
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July 2019 by Robert Walker
Yooooo! amazing customer service son! my questions always answered by da 3 beautiful ladies...can't complain.