“I had a rather unique encounter with the store. I had lunch at Mesquite Grill. Apparently, my wallet had dropped in the parking lot. Lunch was being paid for by a colleague so I had no need to reach for the wallet.An unknown honest person who was eating at the same restaurant found the wallet and turned it in to Fancy That Jewelry's employee Robyne. I drive by this store often, but have never stepped in because I don't wear jewelry. Robyne searches me online and finds my LinkedIn profile then sends me a message stating that they have my wallet.I'm working. I don't see the message and don't respond. Robyn then gets a hold of one of her family member and has him drive to my house to hand deliver the wallet.He's knocking on the door loudly. I'm still working. I wasn't expecting any deliveries or visitors so I don't answer the door. It just didn't seem safe. He leaves after knocking.After reviewing the home camera, it showed that he was holding my 10 year old distressed wallet.I call the restaurant to see if anyone had turned in a wallet. The employee said no but had over heard a customer mentioning a wallet and a jewelry store.I called Fancy That Jewelry and they were so relieved to hear from me. I asked if I can stop by and they said yes.The employees Debbie and Robyne were so sweet. The effort that they went through to ensure that the wallet was returned to it's owner was beyond amazing. I'm not even a customer. I can only imagine how great the customer service must be for a paying customer.”
“I always have a good experience with Michelle and Melissa at this location. Very friendly and always helpful. Management comes and goes so of course it’s different every time but they always stay positive and helpful. Great work!”
“Mrs. Martha was very friendly, helpful and excellent in her customer service with me as well as the other customers that was in the store at the time I was in there this past Saturday morning 6/29/24. They had everything I needed and More. I will be a returning customer while I was in the store. I text family and friends and sent pictures and took a couple of orders while I was in there for my family members”