“Ms. Cheryl, you are the Best! Thank you for your patience. I was so stressed about a banking matter. She made me a same day appointment, which was at 4pm. I was stuck in crazy traffic and was 15 minutes late. But she show calmness and kindness. She helped me with my situation with professionalism. ?”
“My family and I had an unexpected sewage leak and mold issue at our apartment which prompted us to quickly relocate. I went to a trusted source and asked her if she knew of anyone forms that did temporary but credible lending. She immediately texted back Franklin financial in Forest Park. Hesitantly, know my credit wasn’t the best at the moment I called and was greeted by the manager, Sean. He was compassionate, professional and intentional. After being approved, I was asked to come in and finalize the paperwork and greeted by the most courteous person, Dorothy. She was knowledgeable and prompt. Great at explaining and intentional on my comprehending. The atmosphere of the office is amazing. Definitely recommend. I’ve been in custkmer service for over 30 years. They fit the bill!!”