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May 2024 by Lisa Anderson
I brought in a ring to be soldered back together because it had to be cut off due to an injury and swelling. It was literally tack-welded back together and he didn't even bother to get it back into a round shape. Oh. And then charged $20. Don't waste your money. I have pictures, but there's no way on here to post. ?
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May 2024 by Kay Richardson
I had a rather unique encounter with the store. I had lunch at Mesquite Grill. Apparently, my wallet had dropped in the parking lot. Lunch was being paid for by a colleague so I had no need to reach for the wallet.An unknown honest person who was eating at the same restaurant found the wallet and turned it in to Fancy That Jewelry's employee Robyne. I drive by this store often, but have never stepped in because I don't wear jewelry. Robyne searches me online and finds my LinkedIn profile then sends me a message stating that they have my wallet.I'm working. I don't see the message and don't respond. Robyn then gets a hold of one of her family member and has him drive to my house to hand deliver the wallet.He's knocking on the door loudly. I'm still working. I wasn't expecting any deliveries or visitors so I don't answer the door. It just didn't seem safe. He leaves after knocking.After reviewing the home camera, it showed that he was holding my 10 year old distressed wallet.I call the restaurant to see if anyone had turned in a wallet. The employee said no but had over heard a customer mentioning a wallet and a jewelry store.I called Fancy That Jewelry and they were so relieved to hear from me. I asked if I can stop by and they said yes.The employees Debbie and Robyne were so sweet. The effort that they went through to ensure that the wallet was returned to it's owner was beyond amazing. I'm not even a customer. I can only imagine how great the customer service must be for a paying customer.
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March 2024 by Christine Harvey
They’ve sized several of my rings! Great work!
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January 2024 by Reuben Matthews
Very Good Staff.
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December 2023 by Jennifer Thomas
They do great work on ring repair. They have beautiful jewelry!
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August 2023 by William M.
Great customer service Mr jimmy always takes care of me great guy and really good business
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June 2023 by Sheryl Farmer
Went to order an item for a gift, a repeat of something I had previously purchased, and when I walked in at 4:39 pm and said that I’d like to look for this necklace to order, I was told by the man that they were closing. The door said 5 pm. It was repeated about 3 times that they were closing as I looked for the pic on my phone so I could simply order it. I left without purchasing and will not be back. We’ve always bought our jewelry from this business and spent many dollars to support a locally owned business, and Denise is always pleasant, but I’ll take my business elsewhere.
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January 2023 by Sandra Chapman
Thank you Denise for changing my earrings,I love them.Denise went above and beyond to satisfy me and I really appreciate it Thank you so much.
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September 2022 by Heather Hubba
How could you treat a long time customer who purchased jewelry from you with such disrespect! You need to do better sir. If we buy from you and something is not right with the jewelry it is your common decency to fix it with a smile. I would not recommend coming to this establishment because how they treat you after you spend your money. If you by something and stones are missing beware! Read the fine print. Return policies and all.
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September 2022 by sandy crotch
Had a new battery put in my watch, very reasonable, and was done while i waited. The clerk was very nice. I was referred to go there by two friends.
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July 2022 by Karen Smith
Everyone is so helpful and Denise is the greatest lady I ever met. She goes above and beyond to give the best customer service ever.
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April 2022 by Lauren Tyler
They use to be a client of my moms and I have always used them for my jewelry needs. They have great customer service and turn around time!
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Easy to get service work done here. They're very nice & helpful.
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April 2022 by Lissa Hollinsworth
The people are always nice +willing to help I highly recommend
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December 2021 by NV S
Always very helpful and friendly staff. Gotta find me someone to marry, beautiful bridal ring sets.