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November 2023 by Jay W.
Unbelievable!! How can a credit union operate with a group like this? Rude, discourteous and disrespectful! No one seems to know what they are doing. The person helping me with my application was Flo. After spending an extended amount of time in their office completing the paperwork and having it reviewed by her and providing all necessary documents, I was told that it was complete. Received calls later for more information. She left a voicemail without a return telephone number to reach her. When I finally reached her, I talked to the mgr who had no idea of what was going on. This was just one problem. There were many others! signed: Unbelievable
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July 2023 by Barbara Johnson
I've been with Delta Community Bank for several years and has never had any problems. The people are so nice and most.of all willl lisen to any problems you want to discuss about your financial situation. It's so much better than banks to me.
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May 2023 by Donna Wilson
Short line for tellers. A 30 min wait to talk with banking personnel. Very knowledgeable and friendly staff.
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April 2023 by Georgia Homegrown Adventures
The worst experience I've ever had with a bank. Steer clear.
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March 2023 by Angela Mullen-Batson
My license was handed over for the transaction verification. However after 2 hr and needing my license I realized it was never given back. I contacted customer service they informed me it was still there. I’m left wondering why they didn’t make contact with me to advise me of my license being left/unreturned. Especially if it’s in front of the teller but definitely a lesson for me to make sure I triple check that I’ve received everything back that I hand over. Unfortunately mistakes do happen but you can’t expect for them to make contact with you. (Although you should be trust they have a system in place for what they should do if they don’t give a customer back their ID./ it was a Saturday maybe the young lady was ready to get off early.
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March 2023 by Miranda Holcombe
I have had lots of outstanding service here. Rosita Marchant is the absolute best ever!!!! Y’all!!! What a keeper!!!! Her kindness is overwhelming!!!!
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September 2022 by Julina Wright
The ATM is easy and convenient. As always the property looks fantastic.
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June 2022 by Robert Alpert
Today I went to the bank to deposit a check these banks tend to make their own rules that change from day-to-day day stop setting not to be able to put a check into your wife's account wit's the count with both signatures and ID but no they have Have problems and they all are terrible I haven't found a good bank yet
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June 2022 by rudie boulware
Lot of wasted time due to shortage of tellers in drive thru and inside , shortage of help in customer service its not always this way but the majority of the time be ready for a wait at all branches
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February 2022 by Geni Reed
It’s unfortunate to say when you currently work in the service industry for 25 years, you have a new found awareness of when that same service is not given back to you. I visited the Stockbridge location this past Saturday (2/5/22) per the advisement of customer service due to my debit card being blocked/compromised. I was advised to visit this location to retrieve a new debit card. Arriving to the front door, I realized the door as locked. Another party approached behind me and moments later a tall gentleman forcefully opened but cracked the door, without greeting us and asked if we had a appointment. I told him I did not, and that I was advised to visit this location and that I needed a debit card. He assumed the other party and I were together and proceeded to say that we needed an appointment. I stated that what I needed was quite urgent and if an exception could me made. He agreed and allowed us to enter, but he closed the door and it hit me as I was walking in. It caught us off guard because he held it the entire time while he was talking to us so myself and the party behind me was very shocked as the door man looked at us like we had a disease with a keenex in his hand as he made such an obvious effort not to make any contact. I was very upset. As I approached the kiosk, the staff had a very unpleasant look on their face that was quite visible through their masks. The lobby was empty and our requests were minor, so it was apparent they were not eager to want to help us. The rep at the kiosk agreed to assist me, but the other rep rolled her eyes and hesitated when she was asked to help the party behind me. I was shocked after giving the rep retrieved my id, compromised card, and entering my social, she asked me questions that could have been gathered with the information that I provided. Questions like, “What account number?” I only have one checking account linked to the debit card I gave her. “What card was compromised?” The card that I handed her that she is looking at.. “What type of card do you want? “Sky or Blue?” I want the card identical to the one you have in your hand… I mean, I was floored. Meanwhile, the doorman is staring at me the entire time like I was going to rob them. Finally, after the impersonal interaction, I proceeded to leave and the doorman says to me, “You can open the door yourself because I ain’t touching the door..” POOR, POOR, service from beginning to end. I currently serve as a Market Manager for a bank in this region and I would NEVER hire people like this nor tolerate this type of service from my employees! I have been a member since 2013 and this experience really makes me want to rethink where I want to place my money and do my business.
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February 2022 by Marcus Johnson
Great customer service with pleasant precaution in protecting your identity…
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February 2022 by Geni Reed
t’s unfortunate to say when you currently work in the service industry for 25 years, you have a new found awareness of when that same service is not given back to you. I visited the Stockbridge location this past Saturday (2/5/22) per the advisement of customer service due to my debit card being blocked/compromised. I was advised to visit this location to retrieve a new debit card. Arriving to the front door, I realized the door as locked. Another party approached behind me and moments later a tall gentleman forcefully opened but cracked the door, without greeting us and asked if we had a appointment. I told him I did not, and that I was advised to visit this location and that I needed a debit card. He assumed the other party and I were together and proceeded to say that we needed an appointment. I stated that what I needed was quite urgent and if an exception could me made. He agreed and allowed us to enter, but he closed the door and it hit me as I was walking in. It caught us off guard because he held it the entire time while he was talking to us so myself and the party behind me was very shocked as the door man looked at us like we had a disease with a keenex in his hand as he made such an obvious effort not to make any contact. I was very upset. As I approached the kiosk, the staff had a very unpleasant look on their face that was quite visible through their masks. The lobby was empty and our requests were minor, so it was apparent they were not eager to want to help us. The rep at the kiosk agreed to assist me, but the other rep rolled her eyes and hesitated when she was asked to help the party behind me. I was shocked after giving the rep retrieved my id, compromised card, and entering my social, she asked me questions that could have been gathered with the information that I provided. Questions like, “What account number?” I only have one checking account linked to the debit card I gave her. “What card was compromised?” The card that I handed her that she is looking at.. “What type of card do you want? “Sky or Blue?” I want the card identical to the one you have in your hand… I mean, I was floored. Meanwhile, the doorman is staring at me the entire time like I was going to rob them. Finally, after the impersonal interaction, I proceeded to leave and the doorman says to me, “You can open the door yourself because I ain’t touching the door..” POOR, POOR, service from beginning to end. I currently serve as a Market Manager for a bank in this region and I would NEVER hire people like this nor tolerate this type of service from my employees! I have been a member since 2013 and this experience really makes me want to rethink where I want to place my money and do my business.
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November 2021 by Kathy White
I was able to get a personal loan to pay for knee surgery and they were very helpful. We have banked with them for years!
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July 2021 by C Roberts
Great staff but be aware that on Saturdays an appointment must be made to go into the bank.
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March 2021 by Kaylan Pope
I highly suggest looking for another bank if you bank with Delta. They will not listen, they do not update their files timely or accurately with new address information and then they will put the blame on the customer. All around a horrible place to do business. I went in looking to get a mortgage from them and walked out simply because of the lack of respect I received. If I'm going to pay someone for 30 years, I expect professionalism and common courtesy and everyone I've spoken with lacks both.
