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July 2023 by JD R.
Most unprofessional , incompetent, poor trained individual I've ever encountered Chelsea Sharpe is employed at this branch and the experience with her alone is enough for me to complain to any and everyone this bank is awful. As well as close mine , my children , and sister and her husbands accounts .Phone Customer service refers you to the branch where they have only had 2 weeks of training so are dumb as a box a rocks and boy is this abomination of a woman a great example of lazy individual "quiet quitting " she's there to wear 20$ and pounds worth of make up and shape wear that's it ! To the credit union ! Videos and photos of here on tik tok and twitter :)
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June 2023 by Germania McCleese
The best in-branch experience I’ve ever had with Chase and I’ve had my account for many, many years, and banked in a lot of places. Branch manager Alicia, and Specialist Janet were amazing. Both were very kind, and extremely professional. Alicia is so very knowledgeable and patient. I am so happy to have met them, this is my new preferred branch.
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May 2023 by Dusty Wilson
Some of the best customer service I've experienced with any bank.They're very helpful, hospitable and friendly.
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January 2023 by Zachary Davis
Worst customer service ever. Tried to cash a check from a customer of mine who has an account there. They called her and made her leave her house do come up there personally to approve it. A total inconvenience. And I was gotten onto for getting a sip of water. She told me not to be walking into that room because it's a restricted area but the door was wide open. They made me feel like I was doing something wrong so I got my check back and left.
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October 2022 by Christy Price
This branch is fantastic. The 3 employees that I spoke with were all knowledgeable and friendly. This is my preferred location.
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September 2022 by Bilqees Dinkins
Store hours aren’t correct, this branch isn’t open on the weekends
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September 2022 by Travis Vinson
Since the location was open, the drive up ATM has only worked ONCE! We have to go inside, and the staff acts like I shouldn't be in there. I swipped my card to get in. Chase is going down. Stay away from here.
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August 2022 by B B
Store hours aren’t correct, this branch isn’t open on the weekends
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July 2022 by Kenny Warren
i opened a new savings account, the app locked me out , chase said i had to come to branch to show two forms of ID. now they require me to make an appointment for a week out ! my account is still locked out.
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April 2022 by JW Global Logistics LLC
The Chase Bank on Country Club Rd in Stockbridge is a great place to do your banking. It’s nice, open and the diverse staff are genuinely nice and sincere in their greetings. The ATMs inside are the best!!! Small bills if needed and there are 3 of them. Lastly they are in the process of making the drive through ATM available soon. So convenient to be right off Eagles Landing Prkwy.
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April 2022 by Tammie Donaldson
Was given an appointment for March 17th to come in and open a new account with Alexander Artesia Ascencio...received a phone call 1 hour before it was time for me to come in for my appt, guy with funny accent told me Alexander had an emergency and needed to reschedule for the next day and he would call me back to set another appointment THE NEXT DAY... I'm still waiting for Alexander to contact me THEN I take it upon myself to call the bank back to find out what's going on only this time to speak with a woman who took my number and said Alexander had stepped out of his office and she took my information and said she would have him call him as soon as he get back in well I guess Alexander is STILL OUT because I have YET TO RECEIVE A CALL FROM ALEXANDER about my appointment!!!!
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January 2022 by Itech Pru
If I could give this bank a 0 star I would. While I was there with my parents waiting for them to do business I wanted to use the bathroom and they told me that they don’t have public bathrooms.I wonder if I were of a different persuasion if the answer would be the same.Don’t go to that bank if you are older and black
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August 2021 by Tammy Harrington
Awesome service. Very attentive to details
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August 2021 by Joe Thomas
About time Chase came to Eagles Landing
