Car Rental in Stockbridge, GA

“This was my first time renting a vehicle in quite sometime. I decided to go with Enterprise since it was conveniently located nearby. When I picked my vehicle up, I was surprised to see that the I would be receiving a 2022 van instead of a newer model which was available on the lot. Nonetheless, I accepted the vehicle I was given. The vehicle was very worn out so I was a bit skeptical. I also discovered that the vehicle did not have a spare tire so I knew if I had any issues, I would have to call roadside. The
Cons of the vehicle is the fact that half way through my trip, the brakes ended up being bad, there was no wiper fluid in the reservoir. The tire pressure was low and the radio and GPS screen went out so I didn't have navigation as I was traveling through the great smoky mountains with four teenagers. I wasn't able to switch the vehicle out for another van because the destination location did not have anything large enough to accommodate my party so I
kept the vehicle and traveled only during the daylight hours. When I returned my vehicle, after speaking with the representative Rashad
He immediately asked what could he do to make things right with my previous bad experience. Rashad went above and beyond to make sure that I would be a returning customer even though my experience was not the best. My 4 star rating is specifically for the outstanding customer service I received from Rashad and how he went above and beyond to make certain that I was compensated for my troubles. He also promised not to rent that particular vehicle out to any other customers until all of these issues were addressed. Keep setting the bar high Rashad!”

“I probably was one of the longest renters they had. I have went through multiple rentals until the car was wrecked and still while the car was being fixed they gave me a vehicle. Jon always had my back and understood my situation. Recently I gave the car back due to new journeys but If I could I would still be renting through them. They are understanding individuals as long as you communicate with them and keep them updated. They taught me not to be ashamed regardless of what situation I may be facing. I personally want to thank Jon for all his help. You were one of the most authentic and genuine person I have ever met. Blessings to your business.”

“Mrs. Gloria and Bethany are the best. I love this location and will continue to rent from them. Always courteous and professional. They make you feel like family.”