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June 2024 by Patricia Bines
Great prices
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June 2024 by bridgett copeland
I suppose to received my washer and dryer on last Saturday. 30 minutes prior to delivery, the delivery guy calls to say we only delivering the washer and the dryer is not part of the delivery. I called the store to find out it is on back order. The store never advised me of this information when they called to state the time frame. I paid already for the dryer and washer but never included this information. I have yet to receive a call when I am getting my dryer. Management suppose to called me back 4 days ago and have not heard any information. I use to like this store. Poor customer service!!!!!!!!!!!
June 6, 2024, Follow up- It has been two months and no dryer and no follow up from management, so I decided to get a refund. THE MOST TERRIBLE CUSTOMER SERVICE!!!!! PLEASE DO NOT VISIT THE STOCKBRIDGE LOCATION. Go to the northside of town better results and better customer service. David Samela is the manager and will give excuses, no results and so will his staff. The Stockbridge location sucks and soon be shut down due to bad customer service and lack of management skills.
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June 2024 by Claudio Burgos
New owners are not the cheapest prices anymore, walmart was cheaper. Sad!
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June 2024 by Highly Favored
They need electronic scooters for the handicap... a regular wheelchair is not going to cut it!!
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June 2024 by Donna White
No problem returning defective item. Cashiers polite and welcoming. Store 's atmosphere welcoming(well lit).
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June 2024 by Rick P
I've replaced a lot of big products here .. good prices, and sales and service reps
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June 2024 by Brandon Paxton
I bought a garbage disposal from there 2 months ago, mentioned that the packaging didn't look right and the staff assured me that there were no problems. I got the disposal out of the box and it was completely busted all around the unit. I will never trust this particular location again!
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June 2024 by Marie C
Stay away from the cheap tablets. They are slow and hard to navigate. But the cheap earpods have great sound and long battery life.
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June 2024 by angel l
Costumer service it's terrible
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June 2024 by Angele Dolbier
I recently purchased a new washer and dryer for my son and daughter-in-law via the website but due to a tech issue, the ship to address was changed there was no option to correct online. I called customer service and spoke to Ms Nola, who was a lifesaver! She was extremely professional, very helpful and immediately corrected the issue. My son said the delivery and installation team was awesome too! Great employees and products!!!
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June 2024 by David Diaz
Product excellence
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June 2024 by MC
Great selection of different electronics/items for the home. I just wished the employees were more helpful. The times I've needed help the answer is always "if you don't see it we don't have it" & I end up finding it on my own.
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May 2024 by Breyden Weyda
After monitoring an item that was on sale for more than 4 days, I finally decided to visit the store. I was originally intending to make the purchase online and do pickup, however they only offeredin-store pickup for a ac unit which I thought was odd due to the item size. When I entered the store, I was greeted by an older gentleman working in the electronics department. I walked directly to the AC unit area and located the item I saw online and wanted to purchase. I decided to browse the store before making my purchase and then returned back to the AC units. I was approached by a woman who I had greeted while browsing the store. I stated to her I wanted to buy the specific unit. She stated she'd "see if it was in stock' and I knew immediately this was a bait and switch store. Advertising items online that you don't have with an intent to upsale when the customer arrive is a known tactic used in stores, as I noticed other units that I had selected as backup options were not even displayed. She returned shortly after stating they didn't have any and tried to upsale a unit to me that was twice the amount of the one that I came in to purchase. After not being able to help me for about 5 minutes she moved on to another gentlemen. Mind you the unit I wanted was on the shelf not in a box, but still on the shelf, and they would not sell it to me. I went out into the scratch and dent area and found a unit that was the price range I was intending to spend, and when I was approached by a manager, he did not say hi or ask if I needed any further help, just THIS IS SOLD AS-IS! Well since you know so much and you're selling it I hope it works while you're yelling at me. That information wasn't offered, so I purchased a warranty on the item to protect my purchase. So if you're planning to make a purchase from here, call first or select another location, because chances are they don't have it and they're only wasting your time.
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May 2024 by DELORES SMITH-JOHNSON
I received great customer service/care, and the product I wanted was in stock. Store is not overcrowded and it's clean.
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May 2024 by Gary Hogan
Excellent selection of everything I needed
