-
August 2024 by Kyle
The service was excellent
-
August 2024 by ack up
My Duracell battery lasted 1 year. I had a battery from Walmart that lasted longer. And of course it was out of warranty and I used a trickle charger over the cold months.
-
August 2024 by Darlene Houston
After purchasing a battery for our mini van back in December of 2023, it died after 8 months of use. The battery supposedly has a 4 year warranty and we paid close to $300 for it because we wanted a good powerful one since my husband uses the vehicle for business. We thought, "it could not possibly be the battery!" So, we decided to have it towed by AAA. The driver suggested that the battery be checked and when he did, said that the cells or power in the battery was less than 3. We decided to have it towed to our mechanic. When he called to report the status, they stated that everytime they put the battery on the charger, as soon as they removed it from the charger it died completely. Therefore we had to purchase another battery. Supposedly, Batteries+ has a 4 year warranty on their batteries. When my husband took the battery back to the Stockbridge, GA location where we purchased it, the store associate told him that the warranty could not be honored because we did something wrong to the battery. He said that we let the battery sit to long in the vehicle. The vehicle was driven just about everyday, so without asking how long the vehicle sat, why would the store associate assume this was the case! Upon further investigation, we learned that this is a common issue with this company and warranties are regularly not honored, with this same reason being given. The associate kept the battery and took my husband's number saying that he would call him after speaking with the manager. We have not heard from anyone as of yet! Money is tight these days as it is. When you try to do your due diligence and not waste money, it really hurts when you come across companies that take advantage of others needs! Not only were we stuck with a defective battery, but also a bill from the mechanic which included labor for the time, diagnostics, and the cost of a new battery! All of which could have been avoided had the battery from Batteries + not been defective! It would have been less painful had they honored the warranty!
-
August 2024 by Alyssa Bonds
Gave me someone else’s battery and then when I went to get mine it wasn’t even charged and ready for me.
-
August 2024 by Dee Bonds
They gave me someone’s battery. Never explained the warranty to me about my battery. So when I needed another battery, all of a sudden my warranty was no good. It’s a 45 minute drive to this particular location and the hassle is not worth it. I m paying for their mistakes. WOW!! NEVER AGAIN!!
-
August 2024 by Katherine McBride
Great place! Quick and friendly, reasonable pricing
-
August 2024 by Nina Stewart
When you need to buy batteries or light bulbs this is the best place to go. The people who work there are super knowledgeable and helpful. They take the time to explain their products and answer any questions you may have. I highly recommend them!
-
July 2024 by Ellen Barfield
Joshua was extremely knowledgeable and Friendly he was able to help as soon as I arrived he had everything ready. I will continue to come to this location
-
June 2024 by Dan
always friendly, helpful and good stock of stream lights which have a good warranty
-
May 2024 by Kamiya Dowls
Friendly and professional staff, thanks for getting me back on the road
-
April 2024 by Larry Patterson
For any house type (remotes, phones, toys and flash lights) battery they have it and they offer a military discount too.
-
April 2024 by elementg7
Great service & assistance!
-
March 2024 by gary lemon
Super good and courteous people.
-
March 2024 by Fernando Jordan
The sales rep was very knowledgeable, and friendly and got me exactly what I needed without hesitation. I would recommend this store for all of your battery needs and more
-
February 2024 by John Ehrhardt
Ordered the battery online than picked it up. Great experience!!