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January 2024 by Dreamers Auto Sales
Súper friendly staff! Usually no wait time. I always prefer this location because it’s small, friendly and no long wait time.
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June 2023 by Kyle Sharry
Our mailman is the best mailman I’ve ever had. It was raining, and he wrapped up my package in plastic before leaving it outside, I’ve never seen that. Thank you for five years of amazing service.
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May 2023 by larry talbert
Exceptionally friendly staff, they always take great care of me, and take all my items there to ship. It’s almost like running into old friends every time I walk in the door. They treat me like one of their neighbors. Other locations need to mark from this outstanding work they’re doing.
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May 2023 by Dukedipper 423
Doesn't matter who you talk to, no one here knows what they're talking about or doing. Mail for certain people will get put in our PO box, when it doesn't cite a p.o. box number only our street address for delivery. If anything comes with my name on it, it immediately get sent back no matter if it has the PO box number, or the street address, which they say they know which street addresses are tied to which PO boxes and they do not send things back blah blah blah blah blah they are all useless.If you have a problem don't expect it to get resolved. Would give zero Stars if possible.
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March 2023 by Ldt Davenport
My experience during my multiple visits to the Statham USPS has been great. The staff was friendly, professional & helpful each time I was there.
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December 2022 by Brenda Okelley
It's Saturday night at 6pm we have a letter in the mail box put in early this morning. It has not been picked up yet. Come on where is the mail carrier.
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August 2022 by yash patel
When Amazon ships my packages with usps. Someone working there steals them. It’s the 2nd time this has happened. They won’t do anything
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July 2022 by Michael Sambuco
Best customer service of any post office around. It's been that way for years.
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February 2022 by Brandon Scott Sellner
They make a habit of delivering our mail to our neighbors address. However, the junk mail still seems to be delivered correctly somehow. Completely unprofessional.
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February 2022 by Trent Phillips
Absolute worst post office i've ever dealt with.it's almost as if they intentionally hired the most incompetent people they could find.sometimes they get my packages to my po box and sometimes they try to deliver it to my house.when the latter happens sometimes they realize their mistake and bring it back to the office and into my box but.more often than not they seem to get confused at that point and forward my stuff to florida(their redistribution center).i typically have to follow the tracking then interrupt my day to rush to the post office to claim my package before they send it off to lala land(been waiting for months for some items to return from florida and also the tracking stops as soon as they forward it so i can't keep tabs on it anymore)when i asked what could be done about my "lost" packages i was told to just wait and hope that it shows up eventually and that's considered advice coming from them because for a long time i thought "i don't know sir" was the only english the guy at the counter spoke because that's all the info i ever get out of him.i'd give them negative stars if i could smh
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November 2021 by April Griffin
Lonnie the postmaster at this post office is the rudest person I have ever had to deal with I had a problem with a package getting delivered I needed the package this weekend. This man was no help and left me crying because he was so rude
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November 2021 by Teri Moody
The worst customer experience. The first time I wrote it off as her having a bad day. Second time I told the rude lady have a good day, third time she was rude again so it’s definitely her way to always be rude. It’s an older lady that’s always there, if she is that miserable she should retire or find a different job where she has no interaction with the public. Wish there was a way to report her to her manager.
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August 2021 by Miss Gee G
Got a "sorry we missed you" note. It was due to additional postage needed. The problem is that the package number doesn't seem to exist on any of the contact options, so I couldn't pay nor reschedule delivery. I don't have a car and I am pretty far from the office, so I called the direct line repeatedly and nobody picked up. I had to physically run out to catch a post person and ask if she could help me.
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February 2021 by Mandy Poole-Farmer
They were so careful and helpful. They cared about me being HAPPY
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October 2020 by Jessica
The worst customer service I have ever received. I wish I could give zero stars. I don’t remember the name of the woman that is always there when I go, but she’s older with the personality of a wet towel and extremely rude. I have to use the usps 3665 form to mail letters for my company. At first, I thought she was just incompetent. I explained how she needed to fill out the form. Super simple. Write the number of letters I’m mailing, initial, and post mark. She handed me back the form and told me she wasn’t doing it. She told me to go somewhere else. Are you kidding me?!? Its a USPS form and you’re telling me you won’t do it? I live half a mile from the post office and have to go out of my way to a post office where the employees actually know what they are doing. I highly recommend the 3654 Atlanta hwy location. Everyone is extremely nice.
