Self Storage near Statham, GA

18 locations found near Statham
View Map

“Corporate is lousy (2-stars). The local staff is good (4-stars). They expanded the parking area (we park our travel trailer there) and “corporate” sent me a text that they were going to tow my RV if I didn’t call right away. The local staff apologized for corporate sending me the negative tone of the text. I needed to move my RV to the new spot - against the fence which is overgrown with kudzu vines and is already growing on the ground under these new spaces. I pulled up the vines as best on my new space but encroachment from other spaces is going to become a problem pretty quick. We sometimes are away from the area for 3 or 4 months - I shouldn’t have to deal with invasive fast-growing vines. I’m concerned that the vines are going to end up growing onto my RV and damage it. This isn’t the first time corporate has sent aggressive threatening texts. Previously they texted me that they were going to begin adding an insurance fee if I didn’t select an insurance package to insure the contents of my storage unit. Again, I called and explained to the local staff that I’m parking my RV and I don’t have a storage unit. They apologized that corporate sent the insurance (threat) text to everyone and the corporate program doesn’t recognize that it doesn’t apply to those who are renting an outdoor parking space. I am an excellent customer and have automatic bill pay and I’m never late with my payment. I’ve been renting my parking space for over a year at this location. I don’t deserve corporate’s strong arm texts as if I’m a scofflaw. Right now I’m worried about the invasive kudzu and whether the local staff will keep it in check. Oh, and the gate access isn’t working and the lot is always open. Not very secure. The 4-stars is for the local staff (5-stars if the gate and kudzu are taken care of 24/7). I give corporate 2-stars for their arrogant and aggressive tone of their texts and rudimentary algorithms.”

4.7 Superb53 Reviews

“I enjoyed the experience with Camey she always has a smile on her face and ready to help you when you walk into the store. That’s what I call personal customer service and I appreciate that.”

4.9 Superb154 Reviews

“The facility is located right off of US 29 and Hwy 316 in Bogart, GA. They keep the facility clean and secure. Ms. Gloria is always available to answer any questions I may have about renting a unit there at Flex. Thank you for being there when I needed your assistance.”

4.9 Superb38 Reviews

“We moved from SC to GA and needed a storage unit. After sifting through the different options and reading the reviews, we decided to go with the 10'×10' unit CubeSmart.When we arrived at the office to sign our lease and get our unit, we were greeted by Penny. She was very kind and answered all of our questions before we even had to ask! Penny showed us how to operate the gate, she held the gate for me while drove out moving truck through, and she even accompanied us to our unit to show us how to open, close, and lock the unit. I can't say much about the actual unit because we've only had our stuff inside of it for a day, but if the customer service is any reflection of the unit quality, I'm glad we chose CubeSmart on Atlanta Hwy.Thank you for all of the help, Penny! ?-Andrew & Mary Ruiz”

4.8 Superb76 Reviews

“The place is very clean and reasonably priced. Maggie is great to work with. We had no issues while we used 53llc storage. I would definitely use them again in the future.”

4.8 Superb37 Reviews

“I have rented a storage unit from this location on two different occasions, and it is by far the best facility/team I've ever rented from. Excellent customer service, clean and well-maintained grounds and units, and the most reasonable prices around.”

4.7 Superb67 Reviews

“This is by far the best experience I've had with a storage facility. If you want a company that still gives actual customer service to their customers, this is the place to go.I thought actual customer service was a thing of the past.”

5 Superb9 Reviews

“The owners were so nice and also offered me a dolly when i couldnt pick up the big stuff! i felt so comfortable leaving my things at 316 Self Storage! they are super great people!!”

4.7 Superb26 Reviews

“Wish there was an option to give more than 5 stars!! We worked with TJ, Chris & Johnny ...and they were beyond amazing! They were highly efficient, extremely polite and each had a great attitude. They took exceptional care of our furniture and home. Their level of service is what service should look like. They will always be our "go to" from now on!”

4.6 Superb54 Reviews

“Very helpful with answering questions by phone and lots of info online -you can rent contactless and that's great during covid. Two buildings. Climate controlled. Elevators.”

4.6 Superb20 Reviews

“Great phone manners, very patient and human. My check-in was super easy, unattended. They thought if everything. While I was there, I added the unit next to mine, just as easy. Well run.”

4.3 Superb36 Reviews

“Had a little problem with the lock they provide but they swapped us to another unit so all was fine. No major deal but if we had been moving or something it could have been an issue. Had a little trouble with their whole setup but finally figured it out. As long as no one breaks in I will feel confident about them. So far so good”

3.9 Good63 Reviews

Related Categories