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December 2023 by Chrystal
Packages say out for delivery today, the day is almost gone haven't received ? one package yet. This is getting very out of hand and unacceptable but yet you increase your prices, and your service declines. ?????UPDATE: attempted delivery front door/ driveway not accessible????? I've been hone all day my front door and driveway was not block did not see any sign of anyone attempting to deliver my package why lie when no one never showed up???? I can see very clearly ? out my front window
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December 2023 by Corey Rodriguez
The absolute worst service I have ever experienced. ALWAYS making up some kind of excuse not to deliver my packages. I have to call them every. Single. Time. to get my packages. And even that is extremely difficult. Pure laziness from this service.
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December 2023 by Weston Rountree
Would leave a 0 if I could. Terrible all the way around anytime I have to deal with them. People that work here deserve hemorrhoids.
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December 2023 by Chariz Singson
I have been trying to contact the local office about issues with our neighborhood mailboxes, but every time i call, no one is able to answer. Couldn't get in touch with someone at 1800 number as well. I tried to contact through email, but i couldn't get through it either and it won't make me send an email. This is so frustrating
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October 2023 by Amber Hutcheson
If I could give 0 stars I would. This has to be one of the worst postal services I’ve ever dealt with. They are not helpful at all and won’t even go and see if your package is there. Instead, they rather tippy tap on their computers to figure out where your package is. My package was supposed to be here on Saturday, but my leasing office was closed so they could not deliver it. Ok cool I understand that. BUT then Monday came and I was supposed to get it then so I go to my leasing office and guess what! It’s not there! I went up to the postal office TWO separate times, including today, and no one has helped me. As stated above, they rather tippy tap on computers than go and see if your package is there. They claim that it was supposedly delivered on Monday, but if that was the case I wouldn’t be coming up there on a Thursday trying to find my package! The lady literally looked at me and said “oh well it was delivered to you on Monday.” Ok?????? So why don’t I have it then and why am I up here if I had my package delivered???? I even went to my leasing office before hand to see if they had it because I had some hope! Nope, not there at all. I just want my package dude.
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September 2023 by Cole Corcoran
Have ordered 4 packages, only 1/4 made it on the first try. Out of those 3, 2 made it on the second try after I made a claim. Still waiting on the fourth one! USPS already claimed they delivered it to my house twice, still waiting on it.
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August 2023 by Sarah Leonard
Id give 0 stars if allowed. This is the worst post office I've ever dealt with. We moved into a new building house, stopped that the office to find out how we setup our mail. We were given a paper on how to setup our mailbox We were never once told by anyone that you have to get added to the delivery route itself via 'the red books'. We stopped by in person and spoke to Frank- he never called. The post master Angle was supposed to call as well- still no call from him either. We PROPERLY forwarded our mail and had confirmed it was entered into the system. We're now going on 2 MONTHS of not having our mail forwarded. This office is completely incompetent. Our only positive experience has been our mail carrier.
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August 2023 by james stone
mail not delivered AlertAwaiting Delivery Scan but then next day no attempt at all to deliveras well as many other issues with mail being carried to the local post office but they do not bother to send it out till the next day or later and that is when the packages come into the post office by 4 a.m calling is useless it just rings a lot then some one picks up and hangs up tried many times same thing at local office had to use 800 number and was told it would be a wait time of 31-48 minutes to get some one poor service all around.
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June 2023 by Madison Cramer
Called repeatedly for 45 minutes and couldn’t get through. Great service.
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June 2023 by Joseph
I rarely have problems with my local post office and if I do it's nothing that can't be resolved with the great individuals who work there. I feel they go above and beyond for me sometimes and I've definitely taken note of that. It's always a pleasure getting my mail delivered with them.
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May 2023 by Jessica
I order my packages from amazon. And if my packages have a delivery day of Sunday the carrier marks my packages as delivery attempted when they didn’t even come to my store. All businesses are not closed on Sunday.
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May 2023 by Alejandra Aparicio
They got lost two packages already, when I went to the post office the lady told me I had to fill a claim, sending packages or receiving from usps it's a nightmare!!!!!
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April 2023 by Brian Liberatore
This post office has been a train wreck for the last 10 years. Im still having packages left in the rain. I even had a 5’ long package left at my mailbox laying flat on the ground. I have filed numerous complaints. Nothing changes.
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March 2023 by Rachel Martin
USPS deserves the rating they have. I came home after a hard day to get a package I’ve been waiting for only to find some genius put it in my apartment box instead of a parcel locker. So now I can’t get my package until the USPS employee that delivered it removes it from the side they put packages in. This why private postal services exist because USPS struggles with the simple things.
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March 2023 by Rain Coleman
Everytime I go to pick up a package it's always ruined or never there when it's supposed to be there. Then they hound you about money to renew your membership and constantly call they constantly texted constantly email not a fan of that at all. My package is the big thing I've been with this post office a year now and they still continue to send my stuff back to the sender. Which I order from the same cinder all the time so I don't understand why you would keep sending my stuff back. If I didn't happen to have a post office box I definitely wouldn't have one. I'm going to pick up a package this should have been there yesterday hopefully it's there