-
November 2023 by Von S
Rick's Glass made several marks on dash board. The cowl was not placed back in properly. They said they would take care of it. "Make it right with you" was the managers words that day. I checked around for several places on Statesboro for estimates. Only 2 places would fix it. One for $2710 and the other for 4700. Rick's Glass would only pay $1900 for it. I had to come up with the rest. Well I, ( initials H.S. ) am on a fixed income and it will take me a long while to get the rest of the money up to get it repaired at the place of my choice. I asked Rick Glass (through the BBB) to mail me the check and I will get it fixed when I get the rest of money. They said no! They will only pay the shop directly and then they want the old dash to recoup some money. Bad Business! Don't go there!
-
November 2023 by Yvonne S.
Rick's Glass made several marks on dash board. The cowl was not placed back in properly. They said they would take care of it. "Make it right with you" was the managers words that day. I checked around for several places on Statesboro for estimates. Only 2 places would fix it. One for $2710 and the other for 4700. Rick's Glass would only pay $1900 for it. I had to come up with the rest. Well I, ( initials H.S. ) am on a fixed income and it will take me a long while to get the rest of the money up to get it repaired at the place of my choice. I asked Rick Glass (through the BBB) to mail me the check and I will get it fixed when I get the rest of money. They said no! They will only pay the shop directly and then they want the old dash to recoup some money. Bad Business! Don't go there!
-
September 2023 by Effie Smith
Prices here are astronomical. Almost 400 dollars to put a new windshield in my car. Seems like everybody is getting in on the action of overcharging. It's really getting out of hand. Ms. Effie Smith.
-
August 2023 by Zachary Klaassen
Way too expensive. When I’ve had them do work on equipment, they come up with some excuse to leave like they don’t have the right tools or they don’t have enough guys with to do the job. My thing is that they knew what they were coming to do so why wouldn’t they come prepared? Some just fall short. Call A-1 Glass Masters. They are efficient effective and inexpensive.
-
August 2023 by Heather Hatfield
Very friendly, professional, great work! I really appreciate them during my crazy experience with a shattered windshield.
-
August 2023 by Bernadette Cameron
Haven't called back. Need them to reinstall mirror that they have
-
July 2023 by John Craft
Installed my wife's windshield when it got cracked. Everything seems fine.
-
June 2023 by Jillian Smith
I had to call about a busted window and they come out to my house and looked at it, And then gave me the right resources for my repair chris was very professional. Well come back!
-
May 2023 by Eric Wahl
Highly recommended ! Angelica & Connie very professional & great customer service. Had the guys cut me a piece of glass & it was ready the next day.
-
May 2023 by Brittany Williams
Angelica and Connie are the BEST! Top notch customer service! Ricks Glass is the best! ?
-
February 2023 by Donna Hellberg
They did a great job replacing broken windows and window paynes at my house. They also did a great job replacing my son's broken windshield.
-
November 2022 by Ben Thompson
Cut me a piece of glass custom. Had it ready the next day. Very nice
-
November 2022 by Chris Radunski
Took 3 days to get a piece of mirror and a piece of lexan. Both sides of the lexan were horribly cut. Jagged, not straight. This is a piece I needed that would have an exposed edge. 72 dollars for a piece of 1/8th lexan measuring 24"x 39" that I had to spend an hour on correcting. I had the peice picked up and brought to me. If I had picked up and looked it over, I would of never excepted it. I give the over experience a 2 star rating. Nothing worse than over paying for an inadequate product.
-
September 2022 by Steve Birchfield
They replaced my windshield on my Jeep Wrangler quickly and cheaper than anyone else. The waiting area is nice. They were very easy to deal with.
-
August 2022 by Joe Ruhland
I have a mystery water leak into my car. The folks at Rick’s were kind enough to tell me that replacing the windshield, while certainly doable, wasn’t going to solve my problem and they wouldn’t want to take my money. I appreciated their honesty instead of just slapping on a new windshield. I will definitely use them when the need arises.
