-
November 2023 by Kaitlyn Woods
McCooks I have used twice. This third time was a nightmare. I had three scripts to fill, I get called up to pay and only see two in there. Nobody mentioned about my third script not being able to be filled so I begin questioning the two young men servicing me up front and they both are just as clueless as me. So I ask for a pharmacist to explain who comes to explain and left me still unsatisfied. I then ask for the practice manager and McCook was so mean, nasty attitude and was frustrated to have to even explain pre authorization through insurance protocol to me. Mind you, I went to Publix pharmacy afterward, after having to go BACK to my doctor for MY SCRIPT McCook refused to give back to me, and guess what was attached to the script, the pre authorization approval from my insurance! Unbelievable! Never again, Publix Pharmacy is now in network with Medicaid Amerigroup, where shopping is a pleasure!!!
-
September 2023 by TrinaRosa Ghedoni
WISH THEY HAD M-F DELIVERY, TOLD PRICES ON RX ARE LESS EXPENSIVE HERE THEN ALL THE OTHER PHARMACIES IN ALL OF STATESBORO
-
August 2023 by Robin Kersey
Always fast and friendly service!
-
July 2023 by Kimberly Morris
Worst customer service and always dropping the ball. Slow service. No accountability. Owner is extremely rude and does not care you try to keep your business with local businesses. I'm trying CVS. Do better or sell to Walgreens like all others. I am sure there will be an excuse or a blame. I mentioned I would change pharmacies numerous times but they didn't care to fix the problem. Even deleted all prescriptions I needed to transfer before the transfer.
-
June 2023 by Ashspernette Douglas
This afternoon I got stuck in road work traffic. I called the pharmacy to let someone know that I was almost there to pick up my medication. The lady who answered the phone was very nice. I arrive just in time to pick up my medication and noticed that one of my main prescriptions wasn’t in the bag. This amazing staff and Pharmacist took five extra minutes out of their time to make sure that I received my medication. If they were frustrated because it was after business hours I couldn’t tell. I’ve been a customer of there for years and the customer service has always been great, but it was EXCEPTIONALLY GREAT!!!I APPRECIATE YOU ALL!!!
-
April 2023 by Rebekah Mock
McCook’s Pharmacy always helps coordinate with my doctor’s office to get my prescription sent over. They are willing to do whatever they can to help get the prescription I need filled! I love the text option and ability to wait in the parking lot instead of waiting in line when it’s busy! Great pharmacy!!
-
January 2023 by VIRGIL BUTLER
This place is phenomenal. I am a new customer and will be for life. I can not speak against any other pharmacy but I can tell you the staff and service from this pharmacy is the best I've ever experienced. Each visit through the drive through is completed within 1 minute. Yes 1 minute. I even time the cars in front of me. Each them less than 1 minute. Great service. You guys have made a not so fun monthly trip very enjoyable. Keep up the good work.
-
September 2022 by Rafeal Reasun Ford
Very nice and professional people. I went yesterday to get some medicine for my sick kid. The pharmacist could have sold me something for the sake of making a sale but he suggested that I call his doctor instead of just giving him medicine. And it turns out that he has An ear ache so the medicine would not have worked for him. Thank you so much McCook. My son is feeling much better today, and you will forever be my pharmacy. ❤️
-
July 2022 by Heidi M.
I only wish I would have made the switch to McCooks years ago. The staff here goes out of their way to provide excellent customer service - far beyond the expectations of myself coming from a corporate chain pharmacy experience that left me less than impressed. Not only is the staff courteous and helpful, they are knowledgeable and get the job done. It says alot when the pharmacist himself takes time to come to the drive thru and introduce himself, after taking my phone call just 15 minutes prior. i highly recommend everything about the hometown feel and professional service of Mccooks. thank you!!!!!
-
June 2022 by Jayne Hodges
Len , Janie & Josh McCook treat you like family. They have a very friendly staff &:a convenient drive thru window. No long wait times
-
May 2022 by Steve C
They have a great staff. They are helpful and knowledgeable and kind.
-
May 2022 by Toni Hartley
Reasonable prices and friendly staff.
-
March 2022 by Justin Palmer
Extremely rude. We chose to go to them over Walgreens since it was family owned. Won't make that mistake again.
-
November 2021 by Tina Hicks
My family has used McCooks Pharmacy for years now, and the staff are always extremely helpful. At times they have gone out of the way to help me personally.
-
November 2021 by Stephen Cartee
Great staff. They have great customer service.
