-
November 2023 by Kelvin Mock
Everyone there has done a great job working on my vehicles. Bubba Hice has always made me feel like a priority. Austin and Logan in the shop have done great work on my vehicles. I will continue to come to Jimmy Britt for my service, maintenance and new vehicle purchases.
-
October 2023 by armydude196401
Had an awesome experience purchasing my new 2023 Dodge Ram Laramie 2500 Mega Cab.I HIGHLY recommend going there and talk to Jheyson Vargas and Sean in Finance.
-
October 2023 by Tish Williams
I appreciate you guys so much; it’s been a long 3 weeks without my Durango however Jimmy Britt brought her back to life and I couldn’t be more thankful for the service and laughter from the staff. Thank you again
-
September 2023 by Banning McArdle
I have purchased 4 vehicles from different dealers in the last 3 years and these guys are by and far the worst.I purchased a vehicle here in 2020, it was great. Then I purchased a vehicle from this dealership June 15th of 23, and i would never shop here again.It’s now September 15th, a full 3 months later. I STILL don’t have a permanent tag for my vehicle. They sent me another temporary tag after the first one expired but it has since expired as well.They didn’t even get the paperwork filed for the DMV until August 10th.The manager (Bootsy Barns) won’t return my calls.This is just the beginning of the issues I’ve had.I spent nearly $40,000 on a two year old vehicle; since purchasing three months ago I have spent just under $3,000 on repairs.They claim to do an inspection on these vehicles, that’s purely a lie.I had an oil change sticker from this dealer on my windshield claiming the oil had just been changed and when I got the vehicle home the oil had clearly not been changed, the brake rotors were warped, and it needed the front left axle replaced.They said to provide invoices, so I did, then they wanted invoices from three different places, so I did. Then they stopped responding.And if you’re from out of town, like I am; the “premium delivery service” is ridiculously overpriced, but they won’t tell you how much that is going to cost until after you’ve signed all of the e-documents and purchased whatever pile they’ve conned you into.The last purchase I made went great which is why I didn’t think I’d need to have such a close look at this one. But I’ll never do business with them again, and I recommend that you don’t either.
-
August 2023 by Richard Martin
Just purchased my second Gladiator from Braedon @ Jimmy Britt and I can’t say enough about how great the experience was. The transaction was super seamless and I was done in under an hour easily. Not to mention the service team doing a great job moving some of my add-ons from my old gladiator to my new one. I highly recommend them, and will absolutely be buying my next car from Jimmy Britt again.
-
August 2023 by Chelsea Beasley
My husband bought me a new Jeep Grand Cherokee L. We had the pleasure of working with Brayden Butler, and it was great from the very start. With the way they handled business, well definitely be long time customers. I'm absolutely in love with my new mom whip *beep beep*. I love the room, the way it drives, and just overly in love with in it.
-
July 2023 by Big Joe
Carmon and Q was great they made things happen, even though my credit was not normal. We got into a brand new truck with way below the monthly payments we thought. I will keep coming back over and over. This was the best experience I've had in the 32 years of driving and buying vehicles.
-
July 2023 by John Porvaznik
I arrived mid-morning for an unscheduled oil change and service. I was met by Stephanie who had a welcoming smile, charming and competent personality. I explained what I needed and she said she would take care of everything. I was notified of any recommended additional services and the service was completed in a very timely manner. All service was completed to my satisfaction.
-
July 2023 by Kendra Moore
I recently had the pleasure of purchasing a 2024 Jeep Wrangler from this fantastic car dealership, and I couldn't be more thrilled with my experience.First and foremost, what caught my attention was the incredible price they offered for the car I had my eyes on. I had done my research beforehand, and I can confidently say that this dealership provided me with the best deal.The entire purchasing process was smooth and hassle-free. My salesman was Camron Wright and he was knowledgeable, patient, and attentive to my needs. He called me about the 2024 being delivered and two hours later I had a brand new car.I cannot recommend this car dealership enough. If you're looking for a reputable place to purchase a car at an unbeatable price, this is the one! Their commitment to providing excellent service, fair pricing, and a remarkable car-buying experience is truly unmatched. I'm extremely satisfied with my purchase and grateful to have found such an outstanding dealership.
-
June 2023 by Chad
"Factory tow package" they put on a brand new car that they said, had the tow package, but didn't. Service department is absolutely terrible. Same vehicle had to go in for air conditioner maintenance and was there for a week! No communication except we had to call them... even when they broke a part and had to wait for it to come in. No update. No communication. The lady we were dealing with, apparently walked out on them... I can see why. The other guy had terrible customer service, I don't know what they saw in him to deal with the customers. Avoid this dealership!
-
June 2023 by James Stephanie Carney
Wow! What a gem of a dealership! We were looking to buy a vehicle from out of state and the process couldn't have been easier. Everyone we spoke with from Cameron in sales, Sam in Virtual Sales, and Ed and Rayon in management were very friendly and super helpful! The whole team was very professional and prompt with communication. They were very accommodating and even though we were out of state, they still made us feel like we were just as important as in-person customers. You can't go wrong with this dealership! They are deserving of all the great reviews and awards received!
-
June 2023 by Marcus Morales
Every bit of my experience getting my Jeep here was fantastic. Sales team worked hard and made everything smooth.
-
June 2023 by Doug J.
Polite and professional staff
-
May 2023 by James r. C.
I had not purchased a car in 14 years! When I browsed the lot at Jimmy Britt's, the selection was awesome. When I found the car that connected with me, the salesman and manager made the purchase a simple process. I would highly recommend this dealership for anyone looking for a great selection and excellent customer service!!
-
May 2023 by Krystal C.
We always appreciate the service that we receive from Jimmy Britt
