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March 2024 by Johnesia Lucas
Great store with great selections! Friendly staff and great customer service! They will provide great assistance when selecting products you need.
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March 2024 by April Padgett
This is my go to hair store they are friendly
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October 2022 by Jenn Perry
Poor customer service by the owner, I presume. I was shopping and being helped by the woman on the floor. I made a phone call and was repeating out loud the items the person on the phone was telling me I should get. I remember one being an item the woman helping me said was kept behind the counter. I simply said “Ok” and continued to grab what was on the floor. The man at the counter heard me on the phone repeating what I was told to get and took it upon himself to ring up the item that was behind the counter. (I was wondering why my total was so high but I didn’t take the time to look in the bag or ask him to run to through everything. Big mistake.) When I got home and looked at the receipt I noticed a $36.99 item on it. Looked in the bag and saw a tiny bottle of product (Bold Hold) and realized it was what the lady said was behind the counter. I took the item back, as I did not ask for it, and was told I could not return or exchange it. The man told me “I heard you on the phone over there say you needed it” and asked how could he ring it up if I didn’t tell him to do so. That’s my question, sir! I said I don’t even know what it is. He briefly explained what it was. Nothing I needed or wanted. I asked to exchange it for something I would actually use, totally giving up on the refund. No. He refused to break his policy (which he the pointed out on a top shelf, near the ceiling, behind the counter and merchandise, on a handwritten faded sign) and said that it would cause too many problems. I kindly asked how as it wasn’t even opened. He was visibly irritated/annoyed. He refused to accept my plea. $36.99 for a product the company themselves sells for $19.99. By the way, he said it’s none of his business what that company does and it was wrong for me to even ask why they mark theirs up so high. I told him he lost a customer.Be mindful of what is being rung up and look high up to your left behind the counter for their return policy.
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October 2022 by Jenn P.
Poor customer service by the owner, I presume. I was shopping and being helped by the woman on the floor. I made a phone call and was repeating out loud the items the person on the phone was telling me I should get. I remember one being an item the woman helping me said was kept behind the counter. I simply said "Ok" and continued to grab what was on the floor. The man at the counter heard me on the phone repeating what I was told to get and took it upon himself to ring up the item that was behind the counter. (I was wondering why my total was so high but I didn't take the time to look in the bag or ask him to run to through everything. Big mistake.) When I got home and looked at the receipt I noticed a $36.99 item on it. Looked in the bag and saw a tiny bottle of product (Bold Hold) and realized it was what the lady said was behind the counter. I took the item back, as I did not ask for it, and was told I could not return or exchange it. The man told me "I heard you on the phone over there say you needed it" and asked how could he ring it up if I didn't tell him to do so. That's my question, sir! I said I don't even know what it is. He briefly explained what it was. Nothing I needed or wanted. I asked to exchange it for something I would actually use, totally giving up on the refund. No. He refused to break his policy (which he the pointed out on a top shelf, near the ceiling, behind the counter and merchandise, on a handwritten faded sign) and said that it would cause too many problems. I kindly asked how as it wasn't even opened. He was visibly irritated/annoyed. He refused to accept my plea. $36.99 for a product the company themselves sells for $19.99. By the way, he said it's none of his business what that company does and it was wrong for me to even ask why they mark theirs up so high. I told him he lost a customer. Be mindful of what is being rung up and look high up to your left behind the counter for their return policy.
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August 2022 by Sonya Lane
I have been trading with Esquire Beauty since I started in cosmetology and always gotten great customer service here at Esquire.
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January 2022 by Yasmine Brooks
I love them, I’ve been going to this store since I was 13
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January 2020 by Keskay “Butter Knight” Flame
Small shop not the best variety. A bit cluttered, but still nice if you need something.
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September 2019 by 김영식
(Translated by Google) I searched for the store name.(Original)가게 상호가 생각나서 검색해봤네요
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July 2019 by Kisuke Flame
Small shop not the best variety. A bit cluttered, but still nice if you need something.
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July 2019 by Michael Kay
Friendly staff (hard to understand English). Cramped but good selection.
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March 2019 by April Goldwire
I love this store.
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November 2017 by Della Brown
Been using this store for a while...they also give good recommendation on what is good to use on your hair. I love the way they make you feel welcome to shop at this beauty supply store. I simply love to buy from this store.
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August 2017 by Nyasha Middleton
This is the best beauty supply store we have here in statesboro. I'll recommend anyone who is trying to get some great quality hair to go here. I've been going here since I was a kid and I've always been satisfied. Best customer service ever.
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June 2017 by Nia Washington
The host is very nice & helpful. Just a lot of clutter.
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May 2017 by Carolyn Collins
Host was helpful but store too cramped to find things easy.
