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May 2023 by Travarus S.
On May.13, 2023....I called to check on how much my son medicine would be and the guy who worked in the cvs pharmarcy that day was charging $150..So, I told him to transfer it to walmart. He told me I needed to contact whom ever prescribed it to call them so basically I couldn't just make that request on my own because the doctor called it in the night before. We did just that by reaching out to the hospital the staff there was so nice and I found out later he was rude to the young lady in the hospital. So the hospital called and he gave a bogus lie. Then walmart called he completed lied by saying he didn't have any information on my child. Now remind you my son was in severe pain that friday night so we couldn't get his medication straigthen out until I reach out to the hospital 3 more times. The staff there was amazing because this jerk was not only rude to me he was to her also. And he wouldn't answer the phone several times that day just kept hanging up. To make along story short my son did finally get his medication for cheap at walmart. I will never try to get another prescription filled at CVS phamarcy on fair rd. Statesboro Ga 30458 ever again.
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March 2023 by Google user
CVS Statesboro is responsive on the phone AND in person. Usually get my prescriptions ready the same day I ask for them. Service has improved markedly in past few years!
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March 2023 by Tom Raulerson
CVS Statesboro is responsive on the phone AND in person. Usually get my prescriptions ready the same day I ask for them. Service has improved markedly in past few years!
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November 2022 by Tommy James
Fire the whole pharmacy staff. Now I see why they're rating is only a 2.6. The question is why hasn't anyone done anything about it?
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October 2022 by Jay M.
This CVS store in Statesboro, GA on Fair Rd has to be the worse CVS ever! I'm waiting in the pharmacy drive thru line for 10 minutes and when I pull up they close the window at 1:37 PM. I guess they all have to go to lunch at the same time. Worse Customer Service Ever! ZERO STARS!
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July 2022 by T Jr.
Fire the whole pharmacy staff. Now I see why they're rating is only a 2.6. The question is why hasn't anyone done anything about it?
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May 2022 by Cody J
worst service ever if you can find somewhere else to get a prescription go there. It will no joke take you 30-45 minutes every time you want to pick up your stuff and that’s if they even have it half the time it’s rocket science for them to get it i don’t think i’ve ever actually gotten mine the day i was supposed to because they f how much they mess up.
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May 2022 by Kara Hughes
Horrible. I droped off a prescription and they say an 1 hour and a half. I come back 2 and a half hours later and they say 15 mins. Then I wait 30 mins. Would NOT recommend.
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May 2022 by Randy Gates
Hours for pharmacy shows it opens at 9:00 Then they open at 10:00 What is wrong with this company? Very poor service
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October 2021 by Jules f.
It's like they just refuse to answer the phone at this pharmacy! Don't call they won't answer you have to go in person! And there you'll see how they just let the phones ring!! Very irritating if all you want to do is refill a prescription which can normally be done in 2 minutes over the phone!
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August 2021 by Bo D.
They suck. I mean they really really suck. You can not get anyone on the phone. I have now been on hold for 25 minutes. At this point I do not know who is more pathetic their customer service or me for sitting on hold. When you walk in the store good luck finding someone to help you. The pharmacy folks just look at you and go about their business. I would not use this store if my insurance did not make me.
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December 2020 by Teri H.
Change the hours! It says open until 12am EVERYDAY!!!!!! Took 20 minutes to get there, only to find out you were closed. That's after calling twice and waiting on the phone over 20 minutes and gave up.
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November 2020 by Meghan F.
Waited in drive through line for over an hour to get a covid test to pull up to the window and them tell us they are done doing covid tests for the day. I also had 2 prescriptions to pick up on a different day. The drive through had over 8 cars in it so I came inside.. I had a coupon for one, waited in line for 20 minutes for her to tell me I had to go to the drop off line and then get back in the line to pay. Got back in the line to pay, waited another 20 minutes to get to the counter for her to tell me the prescription wasn't ready and needed to wait another 20 minutes!!!! These people are unbelievably slow... it is unreal. Get more people working if week evenings are too busy to handle.
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December 2019 by Matt Sawhill
I was at the emergency room in another city and called to ask the pharmacist a question about a previous prescription since my daughter is allergic to a type of medication .... I was on hold for 22 minutes and no one ever picked up the phone. Thankfully, my wife was able to call a different CVS to get assistance, but I will never go to this location again.
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October 2019 by Anna R.
I'd give 0 if possible. The worst customer service and your prescriptions will take days to be filled. Even if you're required to take that medication daily. Go to Walgreens or anywhere else