“Wonderful experience at this Duluth Highway location. Richie was so kind and helpful, a real delight in this industry. Looked out for our best interest and was thorough in his explanation. Highly recommend this place!”
“Called Discount Tire and gave them what I needed and Gary offered me three different options without me asking, which is great customer service. Even knowing that they're closing in 1 hour, he still took my appointment and got me out of the store in an hour, unlike other tire stores. Thank you guys for your professionalism and customer service.”
“I was very happy with the service I received today. Hugo was very helpful over the phone and when I pick up my vehicle. He did apologize for not reaching out to me when my vehicle arrive to his shop via a tow truck which was not an issue for me. He explained the process and coverage for me very well. Thank you for everything.”
“I have been a customer of Discount Tire for 18+ years until about 2 years. Had issues with the Manager trying to sell me a set of tires when all I wanted was to rotate tires until spring.
Well needed a set of tires for 1 of my SUVs. Call and got a quote from 3 suppliers. Discount Tire was the lowest with greater benefits. So called and made an appointment for 4 new tires. Well, none of the rude employees were there. Made an appointment and arrived on time. In and out in 35 minutes. No hassle, rudeness, or attitudes. Very pleased with CS, professionalism and attitude.”
“I took my Cadillac CTS in to replace tail light. It was more complex than expected but Chris honored his quote. Great experience. I’ll be back to my neighborhood auto shop.”
“Called ahead and had an appointment. The tires had to be brought in and were ready when I arrived. They checked the existing tread and applied a credit saving me more money. Alignment was out on one axle so they corrected it too. Finished and done in the expected time. Out for the expected price. Location is also easy to enter and exit.”
“Paul! Paul! Paul! I just had one of the best customer experiences of my life, all thanks to Paul, the new manager of the Lilburn location of Discount Tire. Within a minute of my arrival, he turned a mundane air pressure check into a laugh riot, something he does to put customers at each. (I won't spoil it, but be sure to ask about the synthetic air.) Not only did Paul correct the air pressure, but he removed one of the wheels to better align the hubcap. As if that wasn't enough, he checked the torque on all of my lug nuts and then checked everything one last time. Remember, every bit of this is a free service. This man will be a success in this job or anything else he does. Do yourself a favor and get to know Paul and his staff. 100%!”
“I am on my way to the airport to pick up a friend and I needed brakes…..REALLY BAD. The grinding got worse as I drove. No one was able to help me and I stopped at 4 different places. I pulled in here just driving by and they took me right away and used my parts I purchased at Napa. Great price, great service! I’m still getting to the airport on time! Thanks guys!”
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5375 Sugarloaf Pkwy #11203, Lawrenceville“Ended up with a flat unexpectedly late night and they were there to accommodate me within 30 minutes. Very helpful and compassionate in wanting to assist. Would truly recommend.”
“While visiting my sister in Georgia my car was hit. And the other persons insurance which was Geico took responsibility and suggested I use Classic Collision for the damages. Which I did. They’ve gone over and beyond to take care of the damages. Everyone is so kind and every step of the way they communicated updates about my vehicle. Stephen really took care of the details. If you’re looking for a body shop this is the one!”
“If you're tired of inept and sadly inferior service then this is the place for you. Superior knowledge and service from quality management and mechanics. These are the kindest and most hard working people that I've honestly had the pleasure of giving my business to and I won't go anywhere else. Do yourself a favor and give them your business. You won't be disappointed.”