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February 2024 by Kelly Willoughby
Never super busy .. great inventory !! my secret store !
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January 2024 by Christina C
Easy return , store was neat and had options
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January 2024 by Marisa Matthews
They never have enough staff working. It takes them forever to get people moving through the line especially when they only have 2 works and they are on the registers but are doing online orders for people. Maybe have 1 person doing the orders and another checking people out so that way people are just standing around for 20-30 mins waiting!
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December 2023 by valentin franco
Excellent ? fr shopping
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December 2023 by Karen Dupree
Nice prices. Was able to purchase a perfume set for my daughter for Christmas at a very reasonable price
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December 2023 by Bethany Bryant
Sanjae and Maria (I apologize if I spelled any name wrong in advance) were excellent! The line was really long and I realized I had to get my child from school. Maria kindly suggested that I put my items on hold, but I was hesitant to “jump the line”. Sanjae coincidentally (and also kindly) came to my rescue and took the items for me. I was back in 30 mins and my bag was waiting for me. I appreciate you both!
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November 2023 by Mystical Soul
SMDH with my experience with this location and the one at Lenox Mall…this Georgia experience of POOR communication and customer service is deplorable. Workers inability to focus on providing excellent customer service one at a time vs focusing on the line that was not even long. Mad at me because I refused to accept their gift card instead of my money back is insane. I am OFFICIALLY done with this company!
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November 2023 by Mardea Tolbert
Found great deals today. Love shopping at this location
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October 2023 by Madeline Jones
Very clean store and super helpful and friendly staff !!!
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September 2023 by Shauna Renee
I visited this store Saturday afternoon and it was not busy. There were more employees than customers but the employees were not friendly at all. I was walking up and down looking for a gift and one employee standing on the opposite side of me was purposely trying NOT to look at me - I was not greeted when I walked in the store even though I walked past 2 employees standing around chatting. The one friendly person I encountered was who checked me out and she was a newer employee but very sweet. Everyone else needs additional customer service training.
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September 2023 by Jessica Kovaly
It may be expensive but at least its great quality items that last forever even with every day wear.
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July 2023 by Kim Walker
They moved the checkout to the front. Long line with only 1 employee doing returns and checkout.
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July 2023 by glibbergloop
Nice store. Hard to find an employee to open a dressing room. LINE AT THE REGISTER TAKES WAY TOO LONG y'all... you need to figure that out. It seems like it's struggles with sales, coupons, payment methods, and/or possibly returns, but it's hard to tell since the head of the line is pretty far away as I write this. I've been standing here for 20 minutes, barely moved at all. I can only imagine how long the 12 people ahead of me have been waiting.
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April 2023 by luzmarie santiago
Yesterday I had a super unpleasant experience at the Pink Mall of GA with the rasist manager. Today I approached the one in Snelville and I am more than grateful for the attention received here, everyone is super friendly and Kate, who was the employee who assisted me, did so with great professionalism. The manager here is super A plus Thank you for compensating and making me feel good.
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June 2022 by SuePrize Bishop Privette
Tried to go in for a purchase at 6:15pm (45 minutes before closing) and got nasty looks from all the workers. Then tried to go to the dressing room. The worker there looked at me, made eye contact, and then walked away. Looked around the store for 10 minutes and tried to approach another worker about the fitting rooms, she also made eye contact and then walked away.I love Victoria's Secret. Have been buying my bras exclusively from them for years. This location just has extremely inconsiderate workers.
