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January 2024 by Shemieka Butler
Received arrangement as a token of appreciation from my client from this Florist. Worst arrangement I've seen. Looks as if it was made days ago. Called shop for resolution owner didn't care. Explains the current rating. Will advise not to use again!
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December 2023 by Denise Atwater
Very good customer service and their floral arrangements are nice, I would very much use them again!?
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December 2023 by Kathryn Booth
Great customer service and they did an amazing job!!
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September 2023 by Olivia C. Fisher
Had a wonderful experience with these ladies! They are a joy to work with and always make sure that the product is as exactly what I requested and they put a lot of time and love into each design I have had delivered to my loved ones! I couldn't ask for a better experience!
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June 2023 by Angela Cavallaro
Sent flowers for my daughters birthday, never received them. They have given me the sun around for 3 weeks now and pretty much called me a liar when asked for my money back. Said I couldn’t prove that they weren’t delivered. But the florist had no proof of delivery. Told them I could send a ring video of time I was texted stating they were delivered and they offered to call my daughter to apologize and for proof. She has not been contacted. All I want is my money back. Don’t do business with this company if you actually want what you ordered delivered.
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March 2023 by Jerine Campbell
My first experience was amazing. I don't recall the young lady's name but she was friendly, kind and helpful. I read some reviews before stopping in and was pleasantly surprised with the service.The rest of the staff were busy in the back, she came out to assist, didn't make me feel like I was a bother nor did she rush me. She assisted with everything from choosing a plant, the bereavement card and a nice bow. The shop is nice, clean and inviting.
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February 2023 by K&D Catering
My first experience was amazing. I don't recall the young lady's name but she was friendly, kind and helpful. I read some reviews before stopping in and was pleasantly surprised with the service.The rest of the staff were busy in the back, she came out to assist, didn't make me feel like I was a bother nor did she rush me. She assisted with everything from choosing a plant, the bereavement card and a nice bow. The shop is nice, clean and inviting.
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January 2023 by Renjith Andrews
I ordered a flower arrangement and the experience i received was not good at all. I got really rude responses to my queries - exact opposite of what good customer service experience would be. I wouldn't place an order with this place again unfortunately.Hence the 2 star rating. The order was delivered on time. That part was OK.If anyone wants to know the details, please see below:I had made a special request when i placed the order online. I didn't receive a call back saying that the special request cannot be fulfilled. I couldn't call them on the day i placed the order online as they were closed by then. I called them on the day of the delivery in the morning and requested if the special request can be done. The response i got them could have been a lot better. Agreed that i could have called a day ahead and asked but there is a way to respond to a customer query / request. In fact i was the one apologizing to them for not calling them and verifying - it is really funny.I would definitely suggest to the ownership to provide training to the employees who are customer facing to treat them nicely.
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January 2023 by Kobby Nuako
I ordered flowers to be delivered but they never cared to deliver it the time I wanted. I had to go in there to get them myself and when I got there they didn’t seem to care about that. You can do better please.
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October 2022 by Brittanee Slack
Passed by for years but never needed to use..one of the best floral arrangements we could find for my Mom..no complaints but I am a business owner so I know how people can judge certain industries..enjoyed the experience even though I was sad..
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January 2022 by Julianne C.
My husband and I had the best experience with Snellville Florist for our wedding!! Leah was very nice and soo helpful! All the arrangements were beautiful. Leah made sure all the flowers were delivered on time. She also set up all the church arrangements/décor for us! My bridal bouquet and bridesmaids bouquets were exactly what I wanted. The church looked absolutely gorgeous! Our guests could not stop talking about it! Leah went above and beyond to make our vision come to life! We highly recommend Snellville Florist for your future events.
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December 2021 by Juan Sorto
While there weren't anymore flower arrangements available in the time frame I needed them, but the owner did advise me on which other florist would be able to provide me with what I needed. Thank you!
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December 2021 by Jessica J.
Thank you for taking care of the funeral flowers. I know my Grandmother would love them.
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September 2021 by Melissa Pratt
I want to thank Snellville florist for my unbelievably beautiful wedding bouquet. I was just married September 4th and was really blown away at how beautiful my flowers were. I really could not have imagined better. All the single girls wanted me to toss my bouquet but I just couldn’t part with it. I am now trying to dry it so I can keep it forever.
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July 2021 by Seleta Rahim
:-( Horrible!!!! This is the mess that was delivered to my mother this week. I paid $80 for this terrible display. This is nothing like the dozen of Roses bouquet on their website. I DO NOT recommend this florist! :-(
