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November 2023 by Marissa Clark
I have nothing but good things to say about Service Street! I was faced with an emergency, but from the moment I called I was met with amazing customer service. The work was completed much earlier than expected and Bri was so helpful throughout the entire process. I definitely recommend them if you need fast, reliable & friendly service!
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November 2023 by Larry Hood
I always enjoy a pleasant and professional experience when dealing with this location. They have the best prices in town for oil changes and I would definitely recommend them to anyone needing car services. I would also like to thank the gentleman who assisted me in checking my car in today 11/22/2023 (I didn't get his name), but his customer service is exceptional, and he also seems very knowledgeable. Definitely an asset to the Snellville location.Services: General repairs & maintenance
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November 2023 by Brandon Martin
I cannot speak highly enough of this shop, and especially Freddie. My wife and I were driving home from a weekend out of town when our transmission stopped shifting into high gear. It was after 7 PM on a Monday and Freddie graciously offered to look at our vehicle. We thought our transmission was going out but he investigated and found a coolant hose leaking on our transmission solenoid which was causing it to shift rough and not go into high gear . He changed our hose and cleaned it up and we were back on the road by 8 o’clock. We had no trouble on the way home. And to top it off he called me to make sure we get home all right.I highly recommend this shop.Services: Transmission
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November 2023 by Adam Hunter
If I could leave zero reviews and still be able to write a review I would. The reviews where you are being advised not to take your care here…pay attention and don’t. This place is a money pit and Brianna has no idea as to what she is doing. I called several times to check on my vehicle and each time she would tell me she was just about to call me with an update. She led me on a wild goose chase with the issue of what was going on with the vehicle Don’t take your car here unless you know absolutely what needs to be repaired. They will tear something up just to get you to pay more.
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November 2023 by Nicole Booker
The service and customer service is great. I came in for an oil change and the sis just that. They didn't try to sell me any other services just made suggestions for future maintenance. Quick and pleasant. Thank you.
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November 2023 by Colors War
I thought I had received good service until I noticed they tampered with my spark plugs an quoted me a 745.00 tune up fee. These guys are all the same in the car industry an seem to be so honest. Takers Shakes Fakers
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November 2023 by Janessa Wingo
10/10. Couldn’t ask for better service. Communication was great the whole time my car was in their possession. I had questions before I had my car took there they answered every question I had, was very patient with me and fixed my car really fast. If I ever need any work done on my vehicle, this will be the only place to get my service.Services: Electrical repair
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October 2023 by Gloria Holden
They are warm and friendly. Briana is very patient and understanding of what you’re saying is happening with your vehicle. The mechanics are Great!They let you know if there’s anything else that needs your attention. I am telling my family and friends about Service St in Snellville???Services: Auto battery replacement
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October 2023 by Fredy Soldevilla
Fredi the technician ?? did an incredible job on my vehicle and I could not be happier. I was promptly on time and he quickly got to it, aligning the wheels and changing the brakes. Within two hours I was in and out and Fredi could not be anymore professional. Very friendly and charismatic .Service: General repairs & maintenance
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September 2023 by Winsome Moody
I went to Service Street to get my vehicle tuned up, they were very polite and was willing to what I wanted done the same day so that I wouldn't be inconvenient without being able to have the use of my car, I really do appreciate them for accomodating me and my needs. Very proficient!Service: Electrical repair
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September 2023 by Patricia Hood
This place of business is so friendly and try to do a good good with servicing your vehicle. Great customer service. I highly recommend Service Street. They treat you better than the car dealerships.Service: Auto engine diagnostic
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September 2023 by Katrise Perry
I went here for a brake inspection and got fast, friendly service. They listened to my concerns and provided the answers I needed. I'll definitely be back.Service: Brakes
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September 2023 by Jacob Gunter
Service Street was great! We had never been and had to get our Jeep towed there. They were upfront, honest, and quick about diagnosing the issues and fixing them. Nathan is the man!We will be bringing our vehicles here for oil changes and everything going forward!
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September 2023 by Richard Clayton
Excellent service from start to finish! The phone call to the service center was totally worth it, as they were able to set an early same day appointment & had me out by noon on my BMW A/C service. Both the technician and office manager were top notch. I plan to use them on other services for my expensive, finicky vehicle. ? THANKS!
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September 2023 by Jason Renfroe
I wasn’t going to write a review but after visiting the mechanic today, I decided to go ahead. This review is my personal opinion. I’m not trying to make anyone feel a certain way about this business. On Saturday, I took my Honda accord in for an oil change and to find out why my check engine light is on. After the technician pulled the car in he came back after 8 minutes and told the guy at the desk that the oil pan was damaged due to the plug being put in to tight during my previous oil change. The last oil change was completed by the Honda dealership. Not saying that they don’t make mistakes also. Service street completed the previous 4 oil changes. The car was taken to the dealership because I had surgery and couldn’t drive for about 8 months and wasn’t in Snellville. The guy at the desk told me I needed a new oil pan and gasket. He quoted me 1200 dollars to complete the job but would do it for a flat 1000.00. Also he recommended me tow the car out instead of driving it if I decided to not give him the go ahead. The frustrating part about this is that last year this location fixed an oil leak for the same car. That project cost me around 1200 to complete. It was a good feeling not to pull out of the garage and not see any oil. I’ve driven this car for a year and a half with no leak. Today is Monday and I lost at least two quarts of oil. The mechanic that I PAID to look at and fix the problem told me it was really bad. I watched him unscrew the plug by hand. He told me it was unlikely caused by the Honda dealership. I could have lost my engine dealing with this location. I’m a trained lie detector and the red flags was all over the place Saturday. The guy at the desk and his technician wasn’t truthful about the situation. The only thing they had to do was admit the mistake and we go from there. Instead they both lie to my face. Why not just do the right thing. Don’t train your people to be like this. My parents taught me better. A different time now. They never even mentioned the check engine light. Hopefully I get no negative responses about this survey. Please be careful going into these businesses. I had to miss work Saturday just because of dishonesty. PLEASE pay attention. The car was fixed today in under 1 hour. Hopefully the young technician isn’t going to turn into someone he’s probably not already. Let’s help each other instead of doing the opposite. I didn’t even get an apology. That would have been admitting what actually happened. I will never return to service street. Please do your research. It doesn’t take much for someone to make you believe their lies. Hopefully this will help someone in the future. Time has changed. Thanks for reading my review.Service: Oil change
